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Healthcare Administrative Assistant

2 months ago

Wilmington North Carolina, United States Novant Health Full time

Job Summary:

We are seeking a skilled and compassionate Health Unit Clerk to join our team at Novant Health. As a key member of our healthcare team, you will provide exceptional customer service and administrative support to our patients, families, and healthcare professionals.

Responsibilities:

  • Provide a high level of customer service to patients, families, and healthcare professionals
  • Manage and maintain accurate and confidential patient records
  • Coordinate and schedule appointments, tests, and procedures
  • Prepare and process medical records, reports, and other documents
  • Assist with patient registration, admission, and discharge processes
  • Communicate effectively with patients, families, and healthcare professionals to ensure seamless care coordination
  • Participate in quality improvement initiatives to enhance patient care and satisfaction

Requirements:

  • High School Diploma or equivalent required
  • Experience in a healthcare setting preferred
  • Knowledge of medical terminology and office procedures
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A commitment to diversity, equity, and inclusion