Automotive Sales Representative

3 weeks ago

Colorado Springs, Colorado, United States Daniels Long Chevrolet Full time
Job Summary

We are seeking a highly motivated and results-driven Sales Consultant to join our team at Daniels Long Chevrolet. As a Sales Consultant, you will be responsible for selling new vehicles to customers, meeting sales targets, and providing exceptional customer service.

Key Responsibilities
  • Sell new vehicles to customers, meeting sales targets and exceeding customer satisfaction standards
  • Write complete sales orders and process paperwork in accordance with dealership policies
  • Utilize dealership sales control and follow-up systems to maximize sales and customer satisfaction
  • Attend product and sales training courses as requested by sales manager
  • Stay up-to-date on new products and services within the industry
  • Maintain an owner follow-up system to encourage repeat and referral business
  • Conduct business in an ethical and professional manner
  • Satisfy the transportation needs of new-vehicle purchasers
  • Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot
  • Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
  • Fully explain product performance, application, and benefits to prospects
  • Describe all optional equipment available for customer purchase
  • Offer test drives to all prospects, following dealership procedure to obtain proper identification
  • Exhibit a high level of commitment to customer satisfaction
  • Know and understand federal, state, and local laws governing retail auto sales
  • Establish personal income goals consistent with dealership standards of productivity and devise a strategy to meet those goals
  • Keep abreast of new products, features, accessories, etc., and their benefits to customers
  • Know and understand equity and values, and explain depreciation to customers
  • Ensure the sales manager has an opportunity to meet each customer
  • Turn 100% of closed deals to finance and insurance manager, along with properly completed paperwork
  • Prepare sold vehicles for customer delivery prior to customer arrival
  • Deliver vehicles to customers, ensuring each customer understands the vehicle's operating features, warranty, and paperwork
  • Introduce customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department
  • Schedule first service appointment
  • Follow up on all post-delivery items, tag/title work, 'we-owes,' and special requests to ensure all customer expectations are met
  • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively
  • Attend sales meetings
  • Maintain a professional appearance
  • Perform other tasks as assigned
Requirements
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • State Sales License
  • Valid Driver's License
Benefits
  • Medical
  • Dental
  • Vision
  • PTO
  • 401k
  • FSA/HSA
  • Basic Life Insurance
  • Long Term Disability
  • Legal Insurance
  • Employee Assistance Program
  • Onsite Fit Factories
  • Employee Clinics

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