Social Media Community Manager

1 week ago


Chicago, Illinois, United States Fitch Ratings Full time
About Fitch Ratings

Fitch Ratings is a leading global rating agency, providing credit ratings and research to the financial markets. Our mission is to provide accurate and unbiased credit opinions to help investors make informed decisions.

Job Summary

We are seeking a highly motivated and experienced Social Media Community Manager to join our team. The successful candidate will be responsible for managing our social media presence, developing and executing social media strategies, and engaging with our online community.

Key Responsibilities
  • Manage and grow our social media presence across multiple platforms, including LinkedIn, Twitter, Facebook, and Instagram.
  • Develop and execute social media strategies to increase engagement and grow our followers.
  • Work closely with our marketing team to develop and implement social media campaigns.
  • Monitor and analyze social media metrics to inform our social media strategy.
  • Collaborate with our internal stakeholders to develop and implement social media content.
  • Manage and moderate our social media community, responding to comments and messages in a timely and professional manner.
  • Stay up-to-date with industry trends and best practices in social media marketing.
Requirements
  • Bachelor's degree in marketing, communications, or a related field.
  • 3+ years of experience in social media marketing, preferably in the financial services industry.
  • Proven experience in managing social media platforms, including LinkedIn, Twitter, Facebook, and Instagram.
  • Experience with social media monitoring and management tools, such as Hootsuite or Sprinklr.
  • Strong writing and communication skills, with the ability to craft compelling social media content.
  • Ability to work independently and as part of a team, with strong interpersonal skills.
  • Strong analytical skills, with the ability to analyze social media metrics and inform our social media strategy.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work with a leading global rating agency.
  • A dynamic and supportive work environment.
  • The chance to develop and implement social media strategies that drive business results.


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