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Administrative Support Specialist
2 months ago
We are seeking a highly organized and detail-oriented Administrative Specialist III to join our team at Williamson County, TX. As a key member of our department, you will be responsible for providing exceptional customer service, processing various applications, and performing daily financial transactions.
Key Responsibilities- Provide customer service to customers and staff via telephone, email, or in person
- Review and process utility and septic applications for commercial, residential, and subdivisions
- Perform daily financial transactions, including collecting payments, balancing cash draws, and preparing financial reports
- Analyze and review subdivision plats and distribute them to the appropriate engineering staff
- Aid with account reconciliation and perform quality control of various permitting processes
- Distribute and process Floodplain and Certificate of Compliance to engineering staff
- Maintain department records and contracts and oversee retention and storage of department files
- Create and report various data to state and local agencies monthly
- Schedule and coordinate septic inspections and collaborate with department leadership on availability and timelines
- Serve as department liaison for installers, contractors, department staff, and public regarding permit status, payments, and roadway construction and maintenance contracts concerns
- Assist with compiling reports to assist with the daily operations of the department
- Review and coordinate public information requests
- Attend all meetings and trainings, as required
- Perform special duties as assigned
- High school diploma and (3) years of general clerical experience including technical application processing
- Prior experience with permitting distribution, cash handling, and customer service
- Proficiency in Microsoft Office Suite
- Valid Texas driver's license
- Bachelor's degree
- GIS (Geographic Information Systems) Certification
- Two (2) years of GIS experience including payment reconciliation experience
- Bilingual (English/Spanish)
Employment is contingent on passing any post-offer pre-employment screening as listed below:
- Criminal background check: Yes
- Motor Vehicle Record check: Yes
- Drug screening: Yes
