Administrative Support Specialist
4 weeks ago
As an Administrative Support Specialist with Williamson County, TX, you will play a vital role in supporting various divisions within the Department of Infrastructure. Reporting directly to the Senior Office Administrator, you will be responsible for performing a range of clerical duties, including customer service, technical application processing, and financial transactions.
Key Responsibilities
Provides customer service to customers and staff via telephone, email, or in person
Reviews and processes all utility and septic applications for commercial, residential, and subdivisions
Performs daily financial transactions such as collecting payments, balancing cash draws, and prepares financial reports for internal and external entities
Analyzes and reviews subdivision plats and distributes them to the appropriate engineering staff
Aids with account reconciliation and performs quality control of various permitting processes
Distributes and processes Floodplain and Certificate of Compliance to engineering staff
Maintains department records and contracts and oversees retention and storage of department files
Creates and reports various data to state and local agency monthly
Schedules and coordinates septic inspections and collaborates with department leadership on availability and timelines
Serves as department liaison for installers, contractors, department staff and public regarding permit status, payments, and roadway construction and maintenance contracts concerns
Assists with compiling reports to assist with the daily operations of the department
Reviews and coordinates public information requests
Attends all meetings and trainings, as required
Performs special duties as assigned
Requirements
High school diploma and (3) years of general clerical experience including technical application processing
Prior experience with permitting distribution, cash handling, and customer service
Proficient in Microsoft Office Suite
Valid Texas driver's license
Benefits
Williamson County offers a comprehensive benefits package, including group health plans, life insurance, short-term and long-term disability insurance, and flexible spending accounts. Employees also participate in the Texas County & District Retirement System (TCDRS) and may participate in a retirement savings program (Deferred Compensation).
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