Senior Administrative Specialist
2 days ago
As a Senior Administrative Specialist, you will provide administrative support to the Williamson County Elections Department by performing reception and clerical duties. You will be responsible for providing coverage at a reception desk, assisting visitors and callers, and providing customer service via telephone, email, or in person.
Key Responsibilities- Provides coverage at a reception desk to assist visitors and callers
- Provides customer service via telephone, email, or in person
- Assists public with voter registration and general election information
- Responds to routine and mid-level questions, generally in-person, by phone or email
- Answers multi-line telephone and monitors multiple departmental email accounts
- Refers requests for detailed information to appropriate departmental personnel
- Processes internal and external mail, and checking mail at off-site post office box
- Maintains office supply inventory and places orders, as needed
- Coordinates office equipment maintenance
- Monitors postage accounts and requests refills, as needed
- Receipts clientele for various payments
- Assists in the processing of deposits
- Assists in purchase order preparation, as needed
- Receives and files campaign finance reports
- Coordinates publishing of various legal notices in the newspaper as required by the Texas Election Code
- Processes Volunteer Deputy Registrar (VDR) certificates
- Creates and maintains various reports, forms, worksheets, and informational materials
- Ensures comprehensive filing systems are maintained and up to date
- Enters and verifies data within applicable databases and systems
- Serves as a primary contact for the election Judge's hotline and assists with complex issues from elections judges and staff
- Assists during elections with elections-specific tasks
- Cross-trains with office staff in other areas to ensure continuity of departmental operations
- Attends all meetings and trainings, as required
- Performs special duties as assigned
- High school diploma or equivalent
- Two (2) years of clerical experience including data entry and customer service
- Working knowledge of Microsoft Office Suite
- Prior experience working in Elections and/or public-sector environment
- Three (3) years of clerical experience including data entry and customer service experience
- Registered Election Official (REO) certification within two (2) years of employment
- Certified Elections/Registration Administrator (CERA) within (5) years of employment
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