Senior Administrative Specialist

2 days ago


Georgetown, United States Williamson County, TX Full time
Job Summary

As a Senior Administrative Specialist, you will provide administrative support to the Williamson County Elections Department by performing reception and clerical duties. You will be responsible for providing coverage at a reception desk, assisting visitors and callers, and providing customer service via telephone, email, or in person.

Key Responsibilities
  • Provides coverage at a reception desk to assist visitors and callers
  • Provides customer service via telephone, email, or in person
  • Assists public with voter registration and general election information
  • Responds to routine and mid-level questions, generally in-person, by phone or email
  • Answers multi-line telephone and monitors multiple departmental email accounts
  • Refers requests for detailed information to appropriate departmental personnel
  • Processes internal and external mail, and checking mail at off-site post office box
  • Maintains office supply inventory and places orders, as needed
  • Coordinates office equipment maintenance
  • Monitors postage accounts and requests refills, as needed
  • Receipts clientele for various payments
  • Assists in the processing of deposits
  • Assists in purchase order preparation, as needed
  • Receives and files campaign finance reports
  • Coordinates publishing of various legal notices in the newspaper as required by the Texas Election Code
  • Processes Volunteer Deputy Registrar (VDR) certificates
  • Creates and maintains various reports, forms, worksheets, and informational materials
  • Ensures comprehensive filing systems are maintained and up to date
  • Enters and verifies data within applicable databases and systems
  • Serves as a primary contact for the election Judge's hotline and assists with complex issues from elections judges and staff
  • Assists during elections with elections-specific tasks
  • Cross-trains with office staff in other areas to ensure continuity of departmental operations
  • Attends all meetings and trainings, as required
  • Performs special duties as assigned
Requirements
  • High school diploma or equivalent
  • Two (2) years of clerical experience including data entry and customer service
  • Working knowledge of Microsoft Office Suite
Preferred Qualifications
  • Prior experience working in Elections and/or public-sector environment
  • Three (3) years of clerical experience including data entry and customer service experience
  • Registered Election Official (REO) certification within two (2) years of employment
  • Certified Elections/Registration Administrator (CERA) within (5) years of employment


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