Administrative Support Specialist

5 days ago

Georgetown, Delaware, United States Delaware Technical & Community College Full time
Job Summary

We are seeking an experienced Administrative Assistant III to provide advanced administrative support to our administrative or technical supervisor and unit staff. The successful candidate will serve as a liaison between the supervisor and faculty, the public, and other departments within the College.

Key Responsibilities
  • Provide administrative support to the supervisor and unit staff, including composing complex correspondence and reports, preparing agendas for meetings, and maintaining liaison between the supervisor and other staff personnel, state/federal agencies, and the public.
  • Compile and evaluate data for studies, reports, surveys, and/or grants to provide accurate information and recommendations for improvements, modifications, and/or compliance with policies, procedures, and/or laws regulations.
  • Obtain, organize, and/or draft technical and administrative material necessary for information dissemination, including composing, formatting, and typing memoranda, correspondence, and reports.
  • Review and route incoming mail, compose replies for the employer's signature, and maintain a follow-up filing system on correspondence.
  • Answer telephone calls, give routine information to callers, transfer calls to appropriate officials, place outgoing calls, and schedule appointments for the supervisor resulting from public contact.
  • Arrange details for staff, Board, committee, commission, and other meetings, conferences, hearings, and travel, including schedules, reservations, location of function, seating of guests, and other scheduling responsibilities.
  • Establish and maintain complex filing systems for the unit, including follow-up files.
  • Keep a variety of unit records, such as staff time and leave, financial documents, and other records, and collect and compile data into final form for review by the supervisor.
  • Analyze routine operating practices and procedures to ensure smooth and efficient office operation.
  • Represent the supervisor before groups, employees, students, or the general public, and may supervise clerical employees and/or College Work Study students.
Requirements

The successful candidate will possess an Associate's degree in a relevant field and two (2) years of responsible administrative support/office management experience, or an equivalent combination of education and experience.

The ideal candidate will have excellent keyboarding, word processing, communication, decision-making, critical thinking, and organizational skills, as well as good interpersonal and communication skills, and the ability to effectively communicate, both orally and in writing.

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