Shift Supervisor
3 days ago
Veo is a leader in dockless micro-mobility solutions, offering pedal bikes, e-bikes, e-scooters, and more. We design and engineer our own vehicles and hardware and software systems to provide greener, sustainable transportation options. Our mission is to offer the best combination of multi-modal sharing technology and seamless customer service.
We are looking for talented individuals who are ready to take on exciting challenges and own solutions. If you're passionate about sustainable transportation and have what it takes to join our team, apply now.
Job Description:
Servicing Our FleetYou'll be responsible for swapping batteries, rebalancing vehicles, and responding to on-demand requests to ensure our fleet remains healthy and available to users.
Customer ServiceYou'll address customer complaints, resolve issues, and provide support via email and Zendesk.
Training and DevelopmentYou'll train new technicians in shift priorities, company systems, and SOPs to ensure they're equipped to succeed.
Requirements:
- Prior experience leading or mentoring teammates
- A willingness and ability to work various days and shifts, primarily evenings and weekends
- Exceptional communication and attention to detail
- Passion for dockless scooter sharing and sustainable transportation
- Ability to lift up to 60 lbs scooters without assistance
Compensation: The estimated salary range for this position is $20-$21 USD per hour, depending on market conditions and candidate qualifications.
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