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Case Manager

2 months ago


Philadelphia, Pennsylvania, United States PeopleShare Inc Full time
Job Title: Case Manager/Social Worker

PeopleShare Inc is seeking a skilled Case Manager/Social Worker to support our clients in Center City. As a key member of our team, you will provide essential support services to employees, promoting their well-being and success in the workplace.

Job Responsibilities:
  • Provide primary support to employees during training, offering counseling, brokerage, mediation, and advocacy services.
  • Assess employees' potential barriers to training, employment, and independent living, and develop personalized employment plans to overcome these challenges.
  • Offer ongoing case management services to employees, including regular meetings and progress monitoring.
  • Collaborate with the Project Manager and management team to coordinate overall plans and strategies for call center and CSR's.
  • Assist in recruitment, hiring, and onboarding of CSR's, ensuring a smooth transition into the workplace.
  • Develop and implement incentive programs to recognize employee achievements and promote a positive work environment.
  • Maintain harmony among coworkers and resolve grievances in a fair and timely manner.
Requirements:
  • Minimum Bachelor's Degree in Social Work or a related field.
  • Minimum 5 years of direct social service experience with individuals and groups.
  • Strong attitude of accountability and pride in work effort.
  • Enthusiastic, energetic, and creative approach to enhance morale and well-being for individuals in the workplace.

PeopleShare Inc is an equal opportunities employer, committed to providing a diverse and inclusive work environment. We welcome applications from qualified candidates who share our values and are passionate about making a positive impact in the lives of our clients.