Case Manager

2 weeks ago


Philadelphia, Pennsylvania, United States Horizon House Full time
Job Title: Case Manager

Job Summary:
Horizon House is seeking a qualified Case Manager to provide case management and engagement services to homeless individuals with behavioral health needs. The successful candidate will assess and identify clients' needs, provide assistance and referrals to housing and treatment, and ensure individuals receive all benefits for which they are entitled.

Key Responsibilities:
  1. Implement the overall mission, values, and beliefs of Horizon House in all aspects of the job.
  2. Provide intake and assessments for clients to determine service needs and eligibility.
  3. Inform clients of available and acceptable service intervention options.
  4. Coordinate referrals with other agencies and facilities to meet the assessed needs of clients.
  5. Perform case management to homeless individuals as identified by OBH by utilizing local resource networks for referrals.
  6. May provide outreach and engagement services by working split and/or evening shifts.
  7. Work closely with cooperating agencies, housing, and treatment facilities, and advocacy or support groups to emphasize commitment and assistance to clients upon discharge or in the event of a relapse into homelessness or substance abuse.
  8. Maintain and submit all required documentation, including individual client files, intake assessments, movement through the service delivery system, and the number of contacts made during outreach.


Requirements:
A.A. degree in Human Services/Social Sciences, Healthcare, or a related field, and 2 years of experience in substance abuse counseling, or any combination of experience, education, or training that would provide the level of knowledge, skill, and ability required. Certified Addiction Counselor (CAC) preferred or on-going coursework in Drug and Alcohol Counseling to qualify for certification. Mental Health knowledge desired. Knowledge of multiple support systems for substance abusers and familiarity with recovery models. Very good communication skills, both oral and written. Ability to work independently and as part of a focused team. Demonstrated ability to be flexible and creative in meeting the needs of clients while maintaining professional boundaries.

Working Conditions:
Frequent talking and listening. Requires the ability to lift, carry, fold, kneel, reach, stack, stoop, and bend, which may include direct intervention with clients. May require crisis intervention in emergency situations. Possession of a valid driver's license and the ability to drive a passenger van. May require working varied shifts to fulfill the mandate of the Hope Cafe.

Benefits:
Horizon House offers competitive compensation and a comprehensive benefit package, including medical and dental, 9 paid holidays, generous paid time off, tuition reimbursement, retirement savings plan, voluntary tax sheltered annuity, transit benefit program, opportunities for advancement, and more. To be considered an applicant, please complete the pre-employment application. Horizon House is an Equal Opportunity Employer - M/F/Veterans/Disabilities/Sexual Orientation/Gender Identity.
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