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Administrative Coordinator

2 months ago

Olathe, Kansas, United States Kids Dental Brands Full time
Job Overview

Office Manager - Kids Dental Brands

At Kids Dental Brands, we are dedicated to ensuring that every child has access to exceptional dental care in a welcoming and cheerful environment.

The Office Manager role is essential for overseeing daily operations with an emphasis on productivity and effective time management. This position will involve establishing communication protocols within the office, optimizing administrative workflows, managing inventory, supervising office personnel, and delegating tasks efficiently. We seek a dynamic individual who is comfortable taking on various responsibilities.

Key Responsibilities:

  • Uphold and demonstrate our core values of compassion, authenticity, talent, and teamwork.
  • Develop and implement organizational procedures and systems for office staff, including filing, billing, accounts payable, payroll, and scheduling.
  • Enhance employee and client retention through proactive communication and effective problem-solving.
  • Assist in the recruitment, hiring, and training of new front-office personnel.
  • Manage employee schedules and resolve scheduling conflicts as they occur.
  • Procure supplies and equipment as necessary.
  • Foster a collaborative team environment through leadership and staff development.
  • Prior experience in a dental setting is preferred.

Required Competencies:

  • Customer Service: Demonstrates courtesy and sensitivity, effectively manages challenging situations, fulfills commitments, and responds promptly to the needs of patients and employees.
  • Dependability: Commits to performing at the highest level, adheres to instructions, responds to management direction, and maintains attendance and punctuality standards.
  • Team Leadership: Recognizes team achievements, clarifies roles and responsibilities, ensures progress towards objectives, encourages cooperation, and supports collaborative problem-solving.
  • Communication: Exhibits strong listening skills, articulates ideas clearly in writing and verbally, keeps stakeholders informed, and selects appropriate communication methods.

Benefits for Eligible Employees Include:

  • Medical, Dental, and Vision Insurance
  • Health Savings Account
  • Life & AD&D Insurance
  • Short-Term & Long-Term Disability Coverage
  • Accident and Critical Illness Insurance
  • Employee Assistance Program
  • Identity Theft Protection
  • Employee Discounts
  • Paid Time Off, Holidays, and Wellness Days
  • 401(k) Plan with Employer Matching
  • Wellness Initiatives
  • Monthly Performance Bonus Program
  • Recognition Awards

Qualifications:

Education: High school diploma or equivalent required.

Experience: A minimum of 2 years in a customer service leadership role is preferred.

Certifications: Not applicable.

Computer Skills: Proficient in computer usage.

Language Skills: Excellent verbal and written communication abilities, with the capacity to remain composed in stressful situations. Bilingual candidates (English/Spanish) are preferred.