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Administrative Coordinator

2 months ago

Olathe, Kansas, United States KidsTLC Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at KidsTLC. The successful candidate will be responsible for providing exceptional support to our front desk operations, ensuring seamless patient flow, and maintaining accurate records.

Key Responsibilities
  • Manage front desk operations, including reception, appointment scheduling, and patient intake
  • Collect and process copays, and maintain accurate financial records
  • Coordinate referral calls, scheduling appointments, and directing clients to external agencies
  • Provide excellent customer service, responding to clients and referrals within 24 hours
  • Verify client eligibility, ensuring clear expectations regarding reimbursement and payment
  • Coordinate utilization review and authorization processes
  • Obtain necessary paperwork and maintain departmental policies
Requirements
  • High school education or equivalent
  • Two years of experience in medical office administration or behavioral health
  • Proficiency in medical systems, Microsoft Office, and credit card processing
  • Strong understanding of insurance protocols and portals
What We Offer

As a valued member of our team, you will have the opportunity to work in a fast-paced, dynamic environment, with a focus on delivering exceptional patient care. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.