Operations Director

2 days ago


Union, Kentucky, United States The Jewish Federation of Cincinnati Full time
Operations Manager Job Description

The Jewish Federation of Cincinnati is seeking an experienced Operations Manager to support the overall operational needs of the organization. This role will report to the Chief Operations Officer and will be responsible for managing the Data Systems Administrator.

Key Responsibilities:
  • Develop and implement new processes across multiple departments to improve efficiency and effectiveness.
  • Provide leadership for project management, including project planning, resource allocation, and timeline management.
  • Manage the day-to-day operational aspects of projects and scope, and direct assigned project teams to ensure effective utilization of resources.
  • Establish robust client relationship management practices and systems to continuously improve client operations.
  • Manage grant application processes, grant reporting, and data management, and work with the M&E team to align metrics.
  • Manage Data Systems Administrator experience providing customer service and user support related to data operations, customer relations management (CRMs), and/or fundraising platforms.
Requirements:
  • Bachelor's degree required.
  • Minimum of 5 years of related work experience.
  • Exceptional operational track record, with a proven ability to create and implement business systems and processes.
  • Passion and proven track record for finding multivalent operational problems and challenges in complex businesses, and fixing them.
  • Proven ability to create, maintain, and improve technology-enabled client process and procedure that works for clients and for the team that is delivering service.
Benefits:
  • Robust medical, dental, and vision insurance.
  • Talent management & professional development programs and learning opportunities.
  • Competitive 401(k) program with company match and additional contribution opportunities.
  • Complimentary single membership to the Mayerson JCC Fitness Center + discounts to the onsite café and spa.
  • F.S.A, employer matched H.S.A, life insurance, LegalShield plan, tuition reimbursement and more.

This position description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in the above position.



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