Regional Leader of Managed Services

6 days ago


Milford, Iowa, United States R & D Industries Full time
About the Role

R & D Industries, Inc. is seeking a highly skilled and experienced professional to fill the position of Executive Director of Technical Operations. This role will be responsible for leading our Managed Services team and driving business growth through strategic planning and execution.

Key Responsibilities
  • Technical Leadership: Provide technical guidance and oversight to our Managed Services team, ensuring the delivery of high-quality services to our customers.
  • Business Development: Develop and execute business growth strategies, identifying new opportunities and partnerships to drive revenue growth.
  • Team Management: Lead and manage a team of technical professionals, providing coaching, mentoring, and performance management.
  • Customer Engagement: Foster strong relationships with our customers, understanding their needs and delivering tailored solutions to meet their business objectives.
  • Process Improvement: Continuously evaluate and improve our processes and procedures, ensuring efficiency and effectiveness in our operations.
  • Collaboration: Work closely with cross-functional teams, including sales, marketing, and finance, to drive business growth and success.
Requirements
  • Technical Expertise: Proven experience in technical operations, with a strong understanding of managed services, IT, and technology.
  • Business Acumen: Strong business skills, with experience in strategic planning, business development, and team management.
  • Leadership: Proven leadership skills, with experience in managing teams and driving business growth.
  • Communication: Excellent communication and interpersonal skills, with the ability to engage with customers, team members, and stakeholders at all levels.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for Growth: A dynamic and growing company, with opportunities for professional development and career advancement.
  • Collaborative Environment: A collaborative and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional results.

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