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Executive Director of Technical Operations
2 months ago
R & D Industries, Inc. is seeking a highly skilled and experienced professional to fill the position of Executive Director of Technical Operations. This role will be responsible for leading our Managed Services team and driving business growth through strategic planning and execution.
Key Responsibilities- Technical Leadership: Provide technical guidance and oversight to our Managed Services team, ensuring the delivery of high-quality services to our customers.
- Business Development: Develop and execute business strategies to drive growth and revenue expansion in the Managed Services market.
- Team Management: Lead and manage a team of technical professionals, providing coaching, mentoring, and performance management to ensure team success.
- Customer Engagement: Foster strong relationships with our customers, understanding their needs and delivering tailored solutions to meet their business objectives.
- Process Improvement: Identify opportunities for process improvement and implement changes to increase efficiency, reduce costs, and enhance customer satisfaction.
- Collaboration: Work closely with cross-functional teams, including sales, marketing, and product development, to ensure alignment and effective communication.
- Technical Expertise: Proven experience in technical operations, with a strong understanding of managed services, IT infrastructure, and cybersecurity.
- Business Acumen: Excellent business skills, with the ability to develop and execute business strategies, manage budgets, and drive revenue growth.
- Leadership: Strong leadership skills, with the ability to motivate and manage a team of technical professionals.
- Communication: Excellent communication and interpersonal skills, with the ability to engage with customers, partners, and internal stakeholders.
- Competitive Compensation: A competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Opportunities for Growth: A dynamic and growing company with opportunities for professional development and career advancement.
- Collaborative Environment: A collaborative and inclusive work environment, with a team of talented and dedicated professionals.