Night Auditor

2 days ago


Wilmington, North Carolina, United States TownePlace Suites Arundel Mills Full time
Job Summary

We are seeking a highly skilled and detail-oriented Night Auditor to join our team at TownePlace Suites Arundel Mills. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our hotel's financial records, as well as providing exceptional customer service to our guests.

Responsibilities
  • Financial Management: Prepare and balance daily financial reports, including cash handling and credit card transactions.
  • Customer Service: Respond to guest inquiries and resolve any issues that may arise during the night shift.
  • Front Desk Operations: Manage the front desk during the overnight shift, including checking in and out guests, handling room assignments, and responding to guest requests.
  • Security: Conduct regular security checks of the hotel and its surroundings to ensure the safety and security of our guests and staff.
  • Communication: Maintain effective communication with other hotel staff, including the front desk, housekeeping, and maintenance teams.
Requirements
  • Education: High school diploma or equivalent required; college coursework in a related field (e.g. hospitality, accounting) is a plus.
  • Experience: At least 1 year of progressive experience in a hotel or related field, with a focus on auditing and customer service.
  • Skills: Strong analytical and problem-solving skills, with the ability to work independently and as part of a team. Proficiency in Windows operating systems, company-approved spreadsheets, and word processing software.
What We Offer
  • Competitive Salary: We offer a competitive salary and benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan.
  • Opportunities for Advancement: We are committed to helping our employees grow and develop their careers, with opportunities for advancement and professional development.
  • Fun and Dynamic Work Environment: We pride ourselves on our fun and dynamic work environment, with a team of friendly and supportive colleagues.


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