Night Auditor Position

3 days ago


Wilmington, Delaware, United States Columbus Hospitality Management Full time

Primary Responsibilities:

The following are key areas of focus for this role:

  • Provide exceptional guest service and ensure a positive experience for all hotel guests.
  • Manage hotel reservations, check availability, and verify credit card authorization or collect cash payments.
  • Issue room keys, provide important information to guests, and answer hotel main telephone line.
  • Review guest accounts and charges upon check-out, and balance credit card and cash paperwork for the day.
  • Process credit cards for settlement, close out the day, and print reports.
  • Insert information from day-end reports into spreadsheets for management and ownership.

Qualifications, Education, Experience, Skills, and Abilities:

  • Previous hospitality or service industry experience is preferred, but not necessary.
  • Strong oral communication skills, professional attitude, and ability to work in a high-paced environment.
  • Strong computer skills, ability to multitask, and provide excellent customer service.

The Holiday Inn and Roberts Centre is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE.


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