Corporate Warranty Director
1 day ago
Kenworth Sales Co., a leading dealership group, is seeking a seasoned Corporate Warranty Manager to join our Salt Lake City, UT team. This role is responsible for overseeing the warranty administration process, ensuring compliance with regulatory requirements, and developing strategies to improve warranty performance.
Key Responsibilities:- Manage and facilitate warranty administration, including tracking and auditing warranty claims.
- Recruit, train, and supervise warranty staff to ensure effective warranty process execution.
- Develop and implement warranty policies and procedures to ensure compliance with regulatory requirements.
- Collaborate with senior management to identify areas for improvement and implement changes to enhance warranty performance.
- Review and analyze warranty data to identify trends and areas for improvement.
- Develop and maintain partnerships with vendors and factory representatives to maximize opportunities for policy and goodwill support.
- Assist in developing warranty-related training for front-line staff and department managers.
- 10+ years of experience in warranty administration, with a strong background in regulatory compliance.
- 2+ years of experience managing direct reports in a similar setting.
- Excellent communication and leadership skills.
- Strong analytical and problem-solving skills.
- Ability to read and comprehend instructions and information.
- High school diploma or equivalent.
- Kenworth Sales Co. promotes a progressive environment with an emphasis on teamwork, customer service, training, and personal development.
- Stability - Company is financially strong with an established base of customers and is well-positioned for continued expansion.
- History of Excellence - Work for an award-winning dealership with a reputation for unsurpassed quality and customer service.
- Excellent compensation and benefits package, including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs), Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans.
Veterans are encouraged to apply.
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