Content Marketing Operations Coordinator

2 weeks ago

Panama City, Florida, United States BMTX, Inc Full time

Position:
Content Marketing Operations Coordinator

Location:
Remote (preferably East Coast U.S.)
BMTX Overview
BM Technologies, Inc.

(NYSE American:

BMTX) - previously known as BankMobile - is recognized as one of the leading Banking-as-a-Service (BaaS) providers in the nation, offering access to checking and savings accounts, personal loans, credit cards, and financial wellness services.

Our focus is on technology, innovation, user-friendly products, and education, with the mission to financially empower millions of Americans by delivering a more affordable, transparent, and consumer-centric banking experience.

BM Technologies, Inc. operates as a technology firm and is not a bank, providing banking services through partnerships with financial institutions. More information can be found at .
Our Mission

We are dedicated to financially empowering millions of Americans by providing a more affordable, transparent, and consumer-friendly banking experience.

We are also passionate about having fun while making a significant impact.
About the Role

We are seeking a dedicated individual with experience in marketing communications, proofreading, and campaign execution; someone who has a background in creative review for both marketing promotions and service messages; and possesses a strong attention to detail, decision-making abilities, and a track record of meeting deliverable expectations and deadlines.

Your responsibilities will include crafting and developing communications, reviewing and approving marketing materials; ensuring adherence to legal, regulatory, and branding standards; maintaining checklists and documentation within systems; managing audit requests for marketing, and supporting additional projects as directed by leadership.

This role is crucial in ensuring compliance with banking and regulatory standards while aiding in the achievement of growth objectives.

Responsibilities:
Generate new marketing and operational/service communications to align with business goals.

Review marketing assets (across various channels - such as online, email) to confirm that copy and offers comply with legal, regulatory, branding guidelines, and policies.

Communicate errors, rationale, required actions, approvals, exceptions, and status updates to Marketing Managers.
Maintain project status and necessary documentation in the project database.
Oversee content review and stakeholder approval processes, including internal and external stakeholders, within established deadlines and benchmarks.
Identify and resolve outstanding issues promptly and effectively.
Adhere to policies and departmental best practices to ensure communications are accurate and compliant with policies.

Work independently and collaboratively, taking the initiative to support other corporate projects and ensure workload and productivity align with capacity expectations.

Act as the primary contact for marketing audits.
Assist with other corporate projects and initiatives.
Perform additional duties as assigned by Leadership.

Skills and Qualifications:


A College Degree from an accredited institution (Business, Marketing preferred) or 3-7 years of professional experience in lieu of a college degree is required.

3+ years in a regulated industry (e.g., banking, automotive, insurance, medical) with a background in marketing or advertising, campaign execution, compliance/QA content review, and/or relationship management skills.

Strong affinity for structure and adherence to compliance and legal guidelines.
Ability to remain flexible and responsive when managing multiple urgent requests and shifting priorities.
Exceptional writing skills related to communications (both service/operational and marketing/advertising communications);

NOTE:
writing samples will be requested as part of the interview process for this role.
Proficient knowledge of Microsoft Office, PDF Writer, and Excel is required.
Attention to detail and strong proofreading skills. Ability to deliver high-quality work.
Ability to interpret information and make decisions regarding guideline applicability.
Strong communication skills and the ability to articulate errors, rationale, and necessary actions.
Project management experience with a proven ability to meet deadlines.
Capability to work independently and as part of a team.

Empowered to continuously seek opportunities to optimize and automate processes to ensure operational efficiency for all stakeholders involved.

Passionate about identifying opportunities to enhance customer lifecycle.
Basic marketing-related design skills are a plus.
To apply, please submit your resume, cover letter, and any relevant portfolio.
If you feel you do not meet all the requirements for this role, we encourage you to apply anyway. We understand that the confidence gap may prevent incredible candidates from applying, and we do not want that to hinder our opportunity to meet you.

BMTX is committed to providing equal employment opportunities to qualified applicants without regard to race, color, religion, national origin, sex/gender, sexual orientation, gender identity, protected veteran status, or disability.

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