French Bilingual Customer Support Specialist

2 weeks ago


Lawrenceville, Georgia, United States Encompass Supply Chain Full time


Position Overview

As a Bilingual (French/English) Customer Solutions Specialist, you will play a crucial role in ensuring an exceptional experience for our clients. Acting as the welcoming voice and reliable resource for Encompass, you will engage with customers consistently, guiding them through the entire ordering journey. If you excel at cultivating strong relationships with clients, possess high energy, and have a keen eye for detail, we are eager to connect with you.

Key Responsibilities
  • Respond proactively to inquiries regarding products and services through various communication channels.
  • Efficiently place and process orders in accordance with established guidelines.
  • Identify opportunities to promote additional products and services to enhance customer satisfaction.
  • Conduct timely follow-ups on outbound calls, assigned cases, and quotes.
  • Ensure all open quotes and unresolved inquiries are addressed promptly.
  • Maintain accurate documentation of all customer interactions.

Qualifications
  • Availability to work Monday through Friday during standard business hours.
  • Excellent communication skills with proficiency in both English and French (written and verbal).
  • Enthusiasm for managing a high volume of detailed calls while maintaining a friendly and supportive attitude.
  • Access to a reliable, high-speed internet connection.
  • A proven ability to build strong customer relationships and foster loyalty.
  • Capability to work independently and efficiently meet deadlines.
  • Familiarity with MS Office applications, particularly Word and Excel.
  • A High School Diploma or equivalent experience in customer service.
  • A typing speed of at least 40 words per minute.

Company Commitment

Encompass Supply Chain Solutions, Inc. values diversity and is an equal opportunity employer. All qualified candidates will be considered without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability, or protected veteran status.

  • Lawrenceville, Georgia, United States Encompass Supply Chain Full time

    About UsEncompass Supply Chain Solutions, Inc. is a leading provider of essential components for home repairs. With a rich history dating back to 1953, we have evolved into a prominent player in the aftermarket supply chain, representing over 250 renowned brands including Whirlpool, GE, Samsung, and more. Our distribution centers are strategically located...


  • Lawrenceville, Georgia, United States Encompass Supply Chain Full time

    About UsEncompass is a leading provider of essential components for home product repairs. With distribution centers across the country, we offer parts from over 250 renowned brands, including Whirlpool, GE, Samsung, and more. Our journey began in 1953, and we have evolved into a key player in the aftermarket supply chain, serving various product categories...


  • Lawrenceville, Georgia, United States National Youth Advocate Program Full time

    National Youth Advocate Program has been dedicated to serving communities and individuals since 1978, providing tailored services for families and individuals in areas such as Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement, and Reunification/Permanency.We are seeking a Youth Support Specialist/Transportation to become a part of...


  • Lawrenceville, Georgia, United States National Youth Advocate Program Full time

    Position Overview About National Youth Advocate Program Our commitment to prioritizing the well-being of children, adolescents, and their families is a fundamental principle that we seek in our newest staff members. 22 Days of Paid Time Off Annually Plus 11 Paid Holidays Each Year Comprehensive Medical, Dental, and Vision Coverage Pet Insurance Options...


  • Lawrenceville, Georgia, United States Global Channel Management Full time

    Position Overview:The Optical Customer Support Specialist plays a crucial role in ensuring customer satisfaction through effective communication and support.Qualifications: - Minimum of 1 year of relevant experience in eyewear customer service. - High school diploma or equivalent. - Proficient in telephone and email etiquette. - Strong active listening...


  • Lawrenceville, Georgia, United States Global Channel Management Full time

    Position Overview:As an Optical Customer Support Specialist, you will play a crucial role in delivering exceptional service to our clients. Qualifications: - Minimum of 1 year of relevant experience in eyewear or optical services. - High school diploma or equivalent. - Proficient in telephone and email communication etiquette. - Strong active listening...


  • Lawrenceville, Georgia, United States Global Channel Management Full time

    Position Overview:The Optical Customer Support Specialist plays a crucial role in delivering exceptional service to our clients. This position requires a minimum of 1 year of relevant experience in the eyewear industry.Key Qualifications: - Proven experience in eyewear customer service - High school diploma or equivalent - Proficient in telephone and email...


  • Lawrenceville, Georgia, United States Peachtree Packaging & Display Full time

    PURPOSE OF POSITION: The Customer Support Specialist ("CSS") is responsible for communicating with customers, estimating and entering orders, and performing a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing, and Shipping operations. The CSS has a basic understanding of manufacturing processes...


  • Lawrenceville, Georgia, United States National Youth Advocate Program Full time

    Position Overview About National Youth Advocate Program At NYAP, our dedication to prioritizing the well-being of children, youth, and their families is a fundamental principle that we seek in our newest team members. 22 Days of Annual Leave Plus 11 Paid Holidays Each Year Comprehensive Medical, Dental, and Vision Coverage Pet Insurance Options Competitive...


  • Lawrenceville, Georgia, United States National Youth Advocate Program Full time

    Position Overview About National Youth Advocate Program Our commitment to prioritizing the well-being of children, adolescents, and their families is a fundamental principle that we seek in our newest staff members. Generous Time Off: 22 Days Annually Plus 11 Paid Holidays Each Year Comprehensive Medical, Dental, and Vision Coverage Pet...

  • Mobile MRI Specialist

    2 weeks ago


    Lawrenceville, Georgia, United States Healthcare Support Full time

    Position Overview Healthcare Support is currently seeking a Mobile MRI Specialist for a travel assignment. Job Details Specialty: MRI Specialist Field: Allied Health Professional Duration: 13 weeks Work Schedule: 40 hours per week Shift: 8 hours, evenings Employment Type This is a Travel Position. Work Hours Evening shifts from 2:30 PM to 11:00 PM, 5...


  • Lawrenceville, Georgia, United States Healthcare Support Full time

    Position Overview:Healthcare Support is currently seeking a traveling CT Imaging Specialist for an exciting opportunity.Job Details:Specialty:CT Imaging SpecialistField:Allied Health ProfessionalDuration:14 weeks36 hours per weekShift:12-hour night shiftsEmployment Type:Traveling PositionRequirements:- Must possess ARRT (CT) certification- BLS certification...


  • Lawrenceville, Georgia, United States Healthcare Support Full time

    Position Overview:Healthcare Support is currently seeking a traveling CT Imaging Specialist for an exciting opportunity in the healthcare sector.Job Details:Specialty: CT Imaging SpecialistDiscipline: Allied Health ProfessionalDuration: 13 weeksWeekly Hours: 36 hoursShift Schedule: 12-hour night shiftsEmployment Type: Travel AssignmentRequirements:- Must...


  • Lawrenceville, Georgia, United States Healthcare Support Full time

    Position Overview:Healthcare Support is currently seeking a traveling CT Imaging Specialist for an exciting opportunity.Job Specifications:Specialty: CT Imaging SpecialistDiscipline: Allied Health ProfessionalDuration: 13 weeksHours: 40 hours per weekShift: 10 hours, eveningsEmployment Type: TravelBenefits Include:1. Up to $500 travel reimbursement, issued...


  • Lawrenceville, Georgia, United States Healthcare Support Full time

    Position Overview:Healthcare Support is currently seeking a traveling MRI Imaging Specialist for an exciting opportunity.Job Details:Specialty:MRI Imaging SpecialistField:Allied Health ProfessionalContract Length:13 weeksWeekly Hours:40 hours per weekWork Schedule:8-hour shifts, eveningsEmployment Type:Traveling PositionBenefits:- Evening shifts from 2:30 PM...

  • Support Specialist

    2 weeks ago


    Lawrenceville, Georgia, United States Quality First Home Care Services Full time

    Quality First Home Care Services is on the lookout for empathetic and skilled individuals to join our team as support specialists. In this role, you will have the chance to significantly enhance the quality of life for our clients.We have immediate openings for CNAs, PCAs, and Support Specialists.Both full-time and part-time roles are available.Essential...

  • Travel Nurse RN

    4 days ago


    Lawrenceville, Georgia, United States Healthcare Support Full time

    Job Title: Travel Nurse RN - ICU SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN - ICU Specialist to join our team. As a Travel Nurse RN - ICU Specialist, you will be responsible for providing high-quality patient care in an intensive care unit setting.Responsibilities:Provide direct patient care to critically ill patients in an...


  • Lawrenceville, Georgia, United States National Youth Advocate Program Full time

    Position OverviewAbout UsThe National Youth Advocate Program has been dedicated to supporting communities and individuals since its inception in 1978, consistently expanding its reach and services. Our organization provides tailored and impactful assistance across four primary domains: Prevention/Intervention, Positive Youth Development, Out-of-Home...


  • Lawrenceville, Georgia, United States National Youth Advocate Program Full time

    Position OverviewAbout UsThe National Youth Advocate Program has been dedicated to serving communities and clients since its inception in 1978, consistently expanding its reach and impact. Our organization provides tailored services across four primary domains: Prevention/Intervention, Positive Youth Development, Out-of-Home Placement, and...


  • Lawrenceville, Georgia, United States Peachtree Packaging & Display Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Relations Specialist to join our team at Peachtree Packaging & Display. As a key member of our sales and customer service team, you will be responsible for communicating with customers, estimating and entering orders, and performing a variety of additional activities to facilitate excellent...