French Bilingual Customer Support Specialist

2 weeks ago


Lawrenceville, Georgia, United States Encompass Supply Chain Full time


About Us

Encompass Supply Chain Solutions, Inc. is a leading provider of essential components for home repairs. With a rich history dating back to 1953, we have evolved into a prominent player in the aftermarket supply chain, representing over 250 renowned brands including Whirlpool, GE, Samsung, and more. Our distribution centers are strategically located across the country, ensuring we meet the diverse needs of our customers.

Work Environment

We pride ourselves on fostering a collaborative and dynamic workplace culture. Our team thrives on adaptability and teamwork, creating an atmosphere where every member is valued. We believe in balancing hard work with enjoyment, making our environment both productive and fun.

Role Overview

As a Bilingual (French/English) Customer Solutions Specialist, you will be the primary point of contact for our customers, ensuring they receive exceptional service throughout their purchasing journey. Your role will involve:
  • Responding proactively to customer inquiries via various communication channels.
  • Accurately processing orders in accordance with established guidelines.
  • Identifying opportunities to recommend additional products and services.
  • Following up on customer interactions and maintaining detailed records.

Key Responsibilities

In this position, you will:
  • Manage a high volume of inquiries while maintaining a positive and helpful demeanor.
  • Build and nurture strong relationships with customers, ensuring their loyalty.
  • Work independently to meet deadlines and uphold company standards.
  • Utilize MS Office tools effectively to document and manage customer interactions.

Qualifications

To be successful in this role, you should possess:
  • Proficiency in both English and French, with excellent verbal and written communication skills.
  • A reliable high-speed internet connection.
  • A High School Diploma or equivalent experience in customer service.
  • A typing speed of at least 40 words per minute.

At Encompass, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences.

  • Lawrenceville, Georgia, United States Encompass Supply Chain Full time

    Position OverviewAs a Bilingual (French/English) Customer Solutions Specialist, you will play a crucial role in ensuring an exceptional experience for our clients. Acting as the welcoming voice and reliable resource for Encompass, you will engage with customers consistently, guiding them through the entire ordering journey. If you excel at cultivating strong...


  • Lawrenceville, Georgia, United States Encompass Supply Chain Full time

    About UsEncompass is a leading provider of essential components for home product repairs. With distribution centers across the country, we offer parts from over 250 renowned brands, including Whirlpool, GE, Samsung, and more. Our journey began in 1953, and we have evolved into a key player in the aftermarket supply chain, serving various product categories...


  • Lawrenceville, Georgia, United States National Youth Advocate Program Full time

    National Youth Advocate Program has been dedicated to serving communities and individuals since 1978, providing tailored services for families and individuals in areas such as Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement, and Reunification/Permanency.We are seeking a Youth Support Specialist/Transportation to become a part of...


  • Lawrenceville, Georgia, United States National Youth Advocate Program Full time

    Position Overview About National Youth Advocate Program Our commitment to prioritizing the well-being of children, adolescents, and their families is a fundamental principle that we seek in our newest staff members. 22 Days of Paid Time Off Annually Plus 11 Paid Holidays Each Year Comprehensive Medical, Dental, and Vision Coverage Pet Insurance Options...


  • Lawrenceville, Georgia, United States Global Channel Management Full time

    Position Overview:The Optical Customer Support Specialist plays a crucial role in ensuring customer satisfaction through effective communication and support.Qualifications: - Minimum of 1 year of relevant experience in eyewear customer service. - High school diploma or equivalent. - Proficient in telephone and email etiquette. - Strong active listening...


  • Lawrenceville, Georgia, United States Global Channel Management Full time

    Position Overview:As an Optical Customer Support Specialist, you will play a crucial role in delivering exceptional service to our clients. Qualifications: - Minimum of 1 year of relevant experience in eyewear or optical services. - High school diploma or equivalent. - Proficient in telephone and email communication etiquette. - Strong active listening...


  • Lawrenceville, Georgia, United States Global Channel Management Full time

    Position Overview:The Optical Customer Support Specialist plays a crucial role in delivering exceptional service to our clients. This position requires a minimum of 1 year of relevant experience in the eyewear industry.Key Qualifications: - Proven experience in eyewear customer service - High school diploma or equivalent - Proficient in telephone and email...


  • Lawrenceville, Georgia, United States Peachtree Packaging & Display Full time

    PURPOSE OF POSITION: The Customer Support Specialist ("CSS") is responsible for communicating with customers, estimating and entering orders, and performing a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing, and Shipping operations. The CSS has a basic understanding of manufacturing processes...


  • Lawrenceville, Georgia, United States National Youth Advocate Program Full time

    Position Overview About National Youth Advocate Program At NYAP, our dedication to prioritizing the well-being of children, youth, and their families is a fundamental principle that we seek in our newest team members. 22 Days of Annual Leave Plus 11 Paid Holidays Each Year Comprehensive Medical, Dental, and Vision Coverage Pet Insurance Options Competitive...


  • Lawrenceville, Georgia, United States National Youth Advocate Program Full time

    Position Overview About National Youth Advocate Program Our commitment to prioritizing the well-being of children, adolescents, and their families is a fundamental principle that we seek in our newest staff members. Generous Time Off: 22 Days Annually Plus 11 Paid Holidays Each Year Comprehensive Medical, Dental, and Vision Coverage Pet...

  • Mobile MRI Specialist

    2 weeks ago


    Lawrenceville, Georgia, United States Healthcare Support Full time

    Position Overview Healthcare Support is currently seeking a Mobile MRI Specialist for a travel assignment. Job Details Specialty: MRI Specialist Field: Allied Health Professional Duration: 13 weeks Work Schedule: 40 hours per week Shift: 8 hours, evenings Employment Type This is a Travel Position. Work Hours Evening shifts from 2:30 PM to 11:00 PM, 5...


  • Lawrenceville, Georgia, United States Healthcare Support Full time

    Position Overview:Healthcare Support is currently seeking a traveling MRI Imaging Specialist for an exciting opportunity.Job Details:Specialty:MRI Imaging SpecialistField:Allied Health ProfessionalContract Length:13 weeksWeekly Hours:40 hours per weekWork Schedule:8-hour shifts, eveningsEmployment Type:Traveling PositionBenefits:- Evening shifts from 2:30 PM...


  • Lawrenceville, Georgia, United States Healthcare Support Full time

    Position Overview:Healthcare Support is currently seeking a traveling CT Imaging Specialist for an exciting opportunity.Job Details:Specialty:CT Imaging SpecialistField:Allied Health ProfessionalDuration:14 weeks36 hours per weekShift:12-hour night shiftsEmployment Type:Traveling PositionRequirements:- Must possess ARRT (CT) certification- BLS certification...


  • Lawrenceville, Georgia, United States Healthcare Support Full time

    Position Overview:Healthcare Support is currently seeking a traveling CT Imaging Specialist for an exciting opportunity in the healthcare sector.Job Details:Specialty: CT Imaging SpecialistDiscipline: Allied Health ProfessionalDuration: 13 weeksWeekly Hours: 36 hoursShift Schedule: 12-hour night shiftsEmployment Type: Travel AssignmentRequirements:- Must...


  • Lawrenceville, Georgia, United States Healthcare Support Full time

    Position Overview:Healthcare Support is currently seeking a traveling CT Imaging Specialist for an exciting opportunity.Job Specifications:Specialty: CT Imaging SpecialistDiscipline: Allied Health ProfessionalDuration: 13 weeksHours: 40 hours per weekShift: 10 hours, eveningsEmployment Type: TravelBenefits Include:1. Up to $500 travel reimbursement, issued...

  • Travel Nurse RN

    4 days ago


    Lawrenceville, Georgia, United States Healthcare Support Full time

    Job Title: Travel Nurse RN - ICU SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN - ICU Specialist to join our team. As a Travel Nurse RN - ICU Specialist, you will be responsible for providing high-quality patient care in an intensive care unit setting.Responsibilities:Provide direct patient care to critically ill patients in an...

  • Support Specialist

    2 weeks ago


    Lawrenceville, Georgia, United States Quality First Home Care Services Full time

    Quality First Home Care Services is on the lookout for empathetic and skilled individuals to join our team as support specialists. In this role, you will have the chance to significantly enhance the quality of life for our clients.We have immediate openings for CNAs, PCAs, and Support Specialists.Both full-time and part-time roles are available.Essential...


  • Lawrenceville, Georgia, United States National Youth Advocate Program Full time

    Position OverviewAbout UsThe National Youth Advocate Program has been dedicated to supporting communities and individuals since its inception in 1978, consistently expanding its reach and services. Our organization provides tailored and impactful assistance across four primary domains: Prevention/Intervention, Positive Youth Development, Out-of-Home...


  • Lawrenceville, Georgia, United States National Youth Advocate Program Full time

    Position OverviewAbout UsThe National Youth Advocate Program has been dedicated to serving communities and clients since its inception in 1978, consistently expanding its reach and impact. Our organization provides tailored services across four primary domains: Prevention/Intervention, Positive Youth Development, Out-of-Home Placement, and...


  • Lawrenceville, Georgia, United States Healthcare Support Full time

    Position Overview:Healthcare Support is currently seeking a dedicated travel CT Imaging Specialist for an exciting opportunity.Role Specifications:Specialty: CT ImagingDiscipline: Allied Health ProfessionalEmployment Type: TravelSchedule: 12-hour night shifts, specifically Friday, Saturday, and SundayWeekly Hours: 36 hoursRequirements:Must possess ARRT (CT)...