Dental Front Desk Assistant

2 weeks ago


Chicago, Illinois, United States Teeth Boutique Full time

We are seeking a highly organized and professional dental receptionist to provide exceptional patient service and support to our team at Teeth Boutique in Lakeview.

The ideal candidate will have previous experience in a similar role and possess excellent verbal and written communication skills, strong organizational skills, and the ability to multitask and prioritize tasks effectively.

Key Responsibilities:

  • Greeting and Welcoming Patients: Greet and welcome patients and visitors in a friendly and professional manner.
  • Phone and Email Management: Answer phone calls, take messages, and transfer calls to appropriate staff members.
  • Scheduling and Coordination: Schedule appointments and manage multiple provider schedules.
  • Clerical and Administrative Tasks: Perform clerical duties such as filing, photocopying, and scanning documents.
  • Project Coordination and Organization: Assist with project coordination and organization of office events.
  • Patient Support and Inquiries: Provide support to patients and address inquiries or concerns.
  • Correspondence and Communication: Correspond with other offices in regards to patient treatment and confirm appointments via phone call, text, or email.
  • Patient Recall and Maintenance: Maintain patient recall reports and check patients in and collect co-pay or balances.
  • Insurance Verification: Verify insurance benefits.

Requirements:

  • Previous Experience: Previous experience in a similar role preferred.
  • Communication Skills: Excellent verbal and written communication skills.
  • Organizational Skills: Strong organizational skills with attention to detail.
  • Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Professional Demeanor: Professional demeanor with excellent customer service skills.
  • Education: High school diploma or equivalent required.

Benefits:

  • Health and Vision Coverage: Health and vision coverage.
  • Dental Coverage: Dental coverage.
  • Paid Sick Days: Paid sick days.
  • Retirement Plan: Retirement plan(s).

Work Location: In person.


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