Dental Front Desk Assistant
2 weeks ago
We are seeking a highly organized and professional dental receptionist to provide exceptional patient service and support to our team at Teeth Boutique in Lakeview.
The ideal candidate will have previous experience in a similar role and possess excellent verbal and written communication skills, strong organizational skills, and the ability to multitask and prioritize tasks effectively.
Key Responsibilities:
- Greeting and Welcoming Patients: Greet and welcome patients and visitors in a friendly and professional manner.
- Phone and Email Management: Answer phone calls, take messages, and transfer calls to appropriate staff members.
- Scheduling and Coordination: Schedule appointments and manage multiple provider schedules.
- Clerical and Administrative Tasks: Perform clerical duties such as filing, photocopying, and scanning documents.
- Project Coordination and Organization: Assist with project coordination and organization of office events.
- Patient Support and Inquiries: Provide support to patients and address inquiries or concerns.
- Correspondence and Communication: Correspond with other offices in regards to patient treatment and confirm appointments via phone call, text, or email.
- Patient Recall and Maintenance: Maintain patient recall reports and check patients in and collect co-pay or balances.
- Insurance Verification: Verify insurance benefits.
Requirements:
- Previous Experience: Previous experience in a similar role preferred.
- Communication Skills: Excellent verbal and written communication skills.
- Organizational Skills: Strong organizational skills with attention to detail.
- Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Professional Demeanor: Professional demeanor with excellent customer service skills.
- Education: High school diploma or equivalent required.
Benefits:
- Health and Vision Coverage: Health and vision coverage.
- Dental Coverage: Dental coverage.
- Paid Sick Days: Paid sick days.
- Retirement Plan: Retirement plan(s).
Work Location: In person.
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