Customer Service Ambassador

3 weeks ago


Chicago, Illinois, United States Fit City Kids Full time
Job Summary:
Fit City Kids is seeking a skilled Front Desk Team Member to provide exceptional customer service and administrative support at our main entrance. As the first point of contact, this role is responsible for greeting guests, answering questions, and processing class payments in a safe and welcoming environment.

Key Responsibilities:
  • Deliver outstanding customer service to parents and children.
  • Manage guest registration, payment, and check-in procedures efficiently.
  • Assist with promoting Fit City Kids programming to parents and participants.
  • Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.

Requirements:
  • High School Diploma or equivalent
  • Minimum 1 year of experience in a similar role
  • Knowledge of office administration and basic bookkeeping practices
  • Excellent interpersonal and communication skills
  • Strong organizational and multitasking skills
  • Familiarity with customer relations management software and MS Office programs


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