Front Desk Representative

22 hours ago


Chicago, Illinois, United States Marriott International Inc Full time

Job Overview

The Front Desk Representative is responsible for delivering exceptional guest experiences by providing seamless check-in/check-out processes, room reservations, and addressing all guest requests in a timely manner.

About the Role

This key position requires a highly organized individual who can work effectively in a fast-paced environment. The ideal candidate will possess excellent communication skills, be proactive in anticipating guest needs, and maintain a professional demeanor at all times.

Key Responsibilities:

  • Process guest check-ins and check-outs efficiently while ensuring accuracy and attention to detail.
  • Manage room reservations, including modifications and cancellations as needed.
  • Respond promptly to guest inquiries and resolve issues in a fair and professional manner.
  • Maintain accurate records of guest interactions, payments, and billing adjustments.
  • Collaborate with colleagues to ensure seamless service delivery and address any operational concerns.

Requirements and Qualifications

To succeed in this role, you must have a high school diploma or equivalent, excellent communication and interpersonal skills, and the ability to work well under pressure. Previous experience in hospitality or customer service is highly desirable.

Work Environment

You will be working in a dynamic and fast-paced hotel environment where teamwork and adaptability are essential. You will be exposed to various situations that require problem-solving and effective communication.

Compensation and Benefits

We offer a competitive salary range of $25.15/hour, commensurate with experience. As a valued member of our team, you will enjoy a comprehensive benefits package, opportunities for career growth, and a fun and inclusive work culture.



  • Chicago, Illinois, United States White Lodging Full time

    Summary: At White Lodging, we strive to create an exceptional guest experience by providing personalized service and fostering meaningful connections. Our Front Desk Agent will play a vital role in making unforgettable memories for our guests. Responsibilities: Provide exceptional service to guests, anticipating and exceeding their expectations.Check guests...

  • Front Desk Associate

    3 weeks ago


    Chicago, Illinois, United States Blink Fitness Full time

    Job Overview:Blink Fitness is seeking a highly motivated and enthusiastic individual to join our team as a Front Desk Associate. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests.Responsibilities:Greet every member and guest with a smile and a warm welcomeTour potential...

  • Front Desk Team Lead

    3 weeks ago


    Chicago, Illinois, United States White Lodging Full time

    About the RoleAs a Front Desk Supervisor at White Lodging, you will play a crucial part in delivering exceptional customer service and ensuring a smooth operation of the front desk. This role requires a personable and adaptable individual who can provide top-notch service to guests while also supervising front desk staff and overseeing departmental tasks in...


  • Chicago, Illinois, United States National Safety Apparel Full time

    About Us:National Safety Apparel is committed to providing reliable safety apparel solutions. Our dedication to quality products protects workers in demanding industries.Our Team:We're proud of our diverse team, with employees from over 42 countries represented at our headquarters. We strive to expand and diversify our team with innovative minds.Your...


  • Chicago, Illinois, United States Pediatric Clinc Ltd Full time

    We are seeking a skilled Front Desk Administrative Assistant to provide exceptional support to our Pediatric Medical office.The ideal candidate will have strong communication skills, be able to work independently and as part of a team, and have experience with basic office software.Responsibilities include:Providing reception services, answering phone calls,...

  • Front Desk Coordinator

    21 hours ago


    Chicago, Illinois, United States EssilorLuxottica Full time

    Job Responsibilities: We're seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. Your primary focus will be on scheduling appointments, managing patient flow, and maintaining accurate records.About You:You should have a high school diploma or equivalent and at least 2 years of experience in a similar role.Strong...


  • Chicago, Illinois, United States Congress Plaza Hotel Full time

    Job Title:Night Auditor needed for large downtown convention hotelAbout UsCongress Plaza Hotel is a renowned downtown convention hotel boasting 870 guest rooms and 50,000 square feet of meeting space.Compensation PackageWe offer a competitive salary of $55,000 per year, which takes into account the local market rate and your exceptional skills.Job...


  • Chicago, Illinois, United States The Larko Group Full time

    Job SummaryWe are seeking a highly organized and professional receptionist to join our team at The Larko Group. As a key member of our front office, you will be responsible for providing exceptional customer service and administrative support to our clients and staff.Key ResponsibilitiesFront Desk Operations: Manage the front desk, greet visitors, and...


  • Chicago, Illinois, United States Beacon Hill Full time

    Primary ResponsibilitiesManage the front office area, ensuring a professional environment for clients and staff.Direct visitors and respond to phone calls in a friendly and efficient manner.Maintain the appearance of the reception area, including opening and closing duties.About the RoleRequired: Bachelor's degree and 1+ year of corporate office experience...


  • Chicago, Illinois, United States HMG Plus, Inc. Full time

    About the RoleWe are seeking a highly skilled and motivated Guest Services Representative to join our team at HMG Plus, Inc. This is an exceptional opportunity for individuals who excel in customer service and are passionate about delivering outstanding experiences.Job Summary:Provide exceptional customer service to internal and external clients, ensuring a...


  • Chicago, Illinois, United States Red Roof Inn Full time

    Front Desk Supervisor LeadWe are seeking a Front Desk Supervisor Lead to join our team at Red Roof Inn in downtown Chicago - Magnificent Mile location. The successful candidate will be responsible for supervising all front desk operations, staff and scheduling, and managing the hotel's inventory.About the Role:Directly supervise all front office staff and...


  • Chicago, Illinois, United States Cynet Systems Full time

    Job Description: At Cynet Systems, we are seeking a highly skilled Receptionist to join our team. The ideal candidate will have a Bachelor's degree and 1-2 years of related experience. Key Responsibilities: Provide exceptional customer service to clients and visitors. Manage front desk operations, including answering phones, responding to emails, and...


  • Chicago, Illinois, United States Pediatric Dental Health Associates Full time

    Job DescriptionPediatric Dental Health Associates is seeking an exceptional front desk receptionist to join our team. We are located on Michigan Avenue in Chicago, providing comprehensive children's dentistry in a positive and warm environment.Key ResponsibilitiesWe need someone who is detailed-oriented, dependable, punctual, and a fast learner. Duties...


  • Chicago, Illinois, United States INNOVATIVE DERMATOLOGY Full time

    Job DescriptionWe are seeking a highly skilled and experienced Patient Service Representative to join our team at Innovative Dermatology. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and their families.Estimated Salary: $15-$20 per hour (based on qualifications)The ideal...


  • Chicago, Illinois, United States Fit City Kids Full time

    Job Summary: Fit City Kids is seeking a skilled Front Desk Team Member to provide exceptional customer service and administrative support at our main entrance. As the first point of contact, this role is responsible for greeting guests, answering questions, and processing class payments in a safe and welcoming environment.Key Responsibilities:Deliver...


  • Chicago, Illinois, United States LG Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Office Support Professional to join our team. As an Office Support Professional, you will play a crucial role in upholding the professionalism and hospitality of our real estate development and construction firm. Working from our office headquarters, you will be the first point of contact for...


  • Chicago, Illinois, United States LG Group Full time

    About the RoleAs a Reception and Administrative Assistant, you will be responsible for providing exceptional customer service and administrative support to our team. You will be the first point of contact for clients, investors, guests, and office employees, and will be responsible for maintaining a welcoming and organized front desk area.Key...


  • Chicago, Illinois, United States Wal-Mart Stores , Inc. Full time

    Job OverviewAt Wal-Mart Stores, Inc., we are looking for a talented individual to join our team as a Cashier & Front End Services representative. This role is ideal for those who enjoy working in a fast-paced environment and have excellent communication skills.Estimated Salary RangeThe hourly wage range for this position is $14.00 to $26.00, with additional...


  • Chicago, Illinois, United States Marriott International Full time

    Company OverviewAt Marriott International, we are committed to delivering exceptional guest experiences and exceeding our guests' expectations. As a Rooms Operations Manager, you will play a critical role in supporting the day-to-day activities of our Rooms Operations team, ensuring seamless guest arrivals and departures, and maintaining the highest...

  • Office Coordinator

    3 weeks ago


    Chicago, Illinois, United States C4 Technical Services Full time

    {"Job Title": "Office Coordinator", "Job Description": "Job SummaryWe are seeking a highly organized and detail-oriented Office Coordinator to join our team at C4 Technical Services.The successful candidate will be responsible for ensuring a safe and well-maintained office environment, managing front desk operations, and maintaining relationships with...