Customer Service Representative

2 weeks ago


Fredericksburg, Virginia, United States Vaudeville Full time

Job Summary:

Vaudeville is seeking a skilled and enthusiastic Customer Service Representative - Bistro to join our team. As a key member of our food and beverage team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Responsibilities:

  • Customer Service: Greet and interact with customers in a friendly and professional manner, responding to their needs and resolving any issues in a timely and efficient manner.
  • Food and Beverage Service: Prepare and serve food and beverages to customers, ensuring that all orders are accurate and delivered in a timely manner.
  • Teamwork: Collaborate with other team members to ensure that the dining area is clean and well-maintained, and that all customers receive excellent service.
  • Communication: Maintain open and effective communication with customers, colleagues, and management to ensure that all needs are met and that the dining experience is exceptional.

Requirements:

  • Experience: Previous experience in the food and beverage industry is preferred, but not required.
  • Skills: Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Knowledge: Knowledge of food safety and hygiene practices, as well as basic math skills.
  • Physical Requirements: Ability to stand and walk for extended periods, with the ability to lift and carry heavy trays and equipment.
  • Availability: Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer:

  • Competitive Pay and Benefits: We offer a competitive hourly rate and a comprehensive benefits package, including health insurance, paid time off, and opportunities for advancement.
  • Opportunities for Advancement: We are committed to helping our employees grow and develop their careers, with opportunities for advancement and professional development.
  • A Fun and Supportive Work Environment: We pride ourselves on creating a fun and supportive work environment, with a team of dedicated and passionate employees who are committed to delivering exceptional customer service.


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