Experienced Team Lead
6 days ago
As an Experienced Team Lead with Vail Resorts Retail, you will be responsible for directing the day-to-day routine work of a larger group of associates, or is a key holder in a smaller store. You will maintain business standards, have increased decision-making authority, and act as manager-on-duty in the absence of other management presence.
Responsibilities:
• Generate rental and retail sales, and demonstrate and maintain a professional standard of guest service
• Assist the Store Manager in maintaining an enthusiastic and professional standard of guest service
• Provide resources so that employees are properly trained in rentals, POS, product knowledge, guest service, and sales generation
• Assist the Store Manager in communicating company values and goals to the employees
• Assist the Store Manager in monitoring and controlling a daily payroll budget
• Manage inventory control and meet or exceed inventory goals
• Remain current on new industry products and trends; demonstrate knowledge of products
• Protect company assets through loss prevention techniques
• Create a rewarding environment in which to work, generate a team atmosphere
Qualifications:
• 2 years of retail experience, preferably within the outdoor industry - required
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
• Proficient in Microsoft Office products; Word, Excel, Outlook and PowerPoint - required
• Commitment to providing exceptional customer service to our guests
• Self-motivated with the ability to multi-task
• Ability to work a flexible schedule; including nights, holidays and weekends - required
• Supervisory experience - preferred
• Snowsports background - preferred
Vail Resorts Retail operates over 200 year-round and seasonal stores under 40 + retail brand names specializing in ski, bike, golf and fly fishing products and gear. We operate in world-class locations with access to some of the world's most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential. As a Vail Resorts employee, you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world's most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential. Some of the benefits include: ski and snowboard pass to our world-class resorts; employee discounts at our retail stores; excellent training and professional development; Employee Assistance Program (EAP); and more. Have Fun. Serve Others. Do Right. Drive Value. Do Good. Be Safe. These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and commitment to creating an Experience of a Lifetime to our stakeholders. Vail Resorts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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