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Fraud Risk Management Product Owner

2 months ago

Newark, Delaware, United States CNB Full time
Position Overview:
The Fraud Risk Management Product Owner is tasked with overseeing technology-driven enhancements and enablement at an enterprise level for fraud risk management across all divisions of CNB. This role involves developing, designing, and implementing consistent systemic capabilities to combat fraud effectively.

Key Responsibilities:
- Provide strategic direction and oversight to ensure high performance and a superior experience for clients and colleagues, while creating sustainable value for stakeholders.
- Lead the transformation of fraud management capabilities and processes, ensuring best-in-class solutions are in place.
- Act as the primary contact for each business segment, monitoring strategies to prevent, detect, and minimize fraud losses.
- Observe ongoing risk trends and envision solutions, whether in-house or vendor-based, to address identified problems.
- Collaborate with Fraud Product Leaders, subject matter experts, technology professionals, and business stakeholders to design advanced fraud surveillance products that mitigate risks.
- Ensure that capability buildout aligns with the long-term roadmap and strategic objectives.

Collaboration and Requirement Gathering:
- Work closely with cross-functional teams, including technology, operations, and investigations, to contribute to the roadmap and develop requirements for effective fraud prevention, detection, and mitigation solutions.
- Analyze and prioritize requirements based on long-term goals, business impact, and feasibility, translating them into detailed specifications.
- Attend product meetings to refine the product backlog and leverage customer insights to define product features.

Quality Assurance:
- Collaborate with quality assurance teams to define test plans, ensuring the effectiveness of developed solutions.
- Facilitate user acceptance testing to validate functionality and performance, adhering to the highest quality standards.
- Identify requirements for in-depth assessments and participate in governance activities to address emerging fraud risks.

Qualifications:
- A minimum of 5 years of experience in the banking or financial industry, with at least 3 years in a product owner role preferred.
- Strong knowledge of fraud risk management frameworks and practices, along with proven leadership skills.
- Excellent communication, presentation, and relationship-building abilities.
- Experience in cybercrimes or financial fraud investigations is advantageous.

Compensation:
Compensation will be competitive and commensurate with experience and skills, including eligibility for bonuses and commissions.

Company Commitment:
CNB is dedicated to fostering an inclusive and diverse workplace, ensuring equal opportunity for all qualified applicants.