Business Risk and Control Manager

3 days ago


Newark, Delaware, United States Hispanic Technology Executive Council Full time
Job Summary

The Business Loans Risk and Control Senior Manager is a strategic professional who plays a critical role in ensuring the effective management of operational risk within the business. This individual will be responsible for establishing and overseeing the application of operational risk policies, technology, and tools, as well as governance processes to minimize losses from failed internal processes, inadequate controls, and emerging risks.

Key Responsibilities
  • Independently assess risks and drive actions to address the root causes of operational risk losses
  • Establish and oversee the application of operational risk policies, technology, and tools
  • Provide subject matter expertise for Issues Management (KPI/KRI/Corrective Action Plans)
  • Resolve transactional level escalations coming from vendors or internal partners
  • Monitor and analyze scorecards/performance management tools to mitigate exposure (risk/financial/regulatory)
  • Collaborate to resolve issues within the terms of the contract
  • Develop and maintain relationships across the business users and Lines of Defense to understand and deliver customer requirements
Requirements
  • 6-10 years of experience in risk management or a related field
  • Ability to multi-task and manage multiple projects simultaneously
  • Excellent verbal and written communication skills
  • Business writing experience preferred
  • Strong working knowledge of Microsoft Excel and other Office applications
  • In-depth knowledge of Loan Operations processes and technology platforms
  • Knowledge of Loan Products, Loan Operations processes, and internal audit experience
  • Project management and governance experience with demonstrated ability to achieve and exceed critical milestones
Preferred Qualifications
  • Master's degree in a related field
  • Outstanding leadership, communication, and influencing skills
  • Ability to foster working relationships with other leaders across multiple lines of business and with support organizations
What We Offer

Citi offers competitive employee benefits, including medical, dental, and vision coverage, 401(k), life, accident, and disability insurance, and wellness programs. We also offer paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

For additional information regarding Citi employee benefits, please visit https://www.citi.com/careers/benefits.

Equal Employment Opportunity

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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