Senior Risk Management Specialist

4 weeks ago

Newark, Delaware, United States Citigroup Inc Full time

The primary focus of this role is to oversee the operational risk management of the US Cards and Lending business, ensuring compliance with regulatory requirements and internal policies.

The role involves identifying, assessing, and mitigating operational risks associated with the Cards business across the end-to-end product delivery lifecycle.

Key interfaces for this role include:

  • USPB Consumer 1st Line of Defense and In-Business Operational Risk and Control organization.
  • Other Consumer ORM Business Coverage teams for North America to ensure consistent standards in oversight execution and transfer of lessons learned.
  • Consumer ORM Framework and Risk Cycle Management team for expertise in framework requirements, policies, and procedures.
  • ORM Foundation team who leverage the Business ORM team for expertise and escalation of issues.
  • ORM CAO, Governance, Audit, and Regulatory Relations team to ensure effective business management and regulatory interactions.
  • Franchise Risk Architecture Reporting team to support business risk profiling and reporting.

Key Responsibilities:

  • Develop a strong working relationship with the business to be a valued and respected partner.
  • Establish an appropriate engagement process with the business to enable meaningful challenge and oversight.
  • Assist the Business Coverage lead in presenting relevant material at senior-level governance forums.
  • Ensure business adherence to operational risk policies.
  • Execute responsibilities articulated in the ORM Policy for independent operational risk managers.
  • Ensure adherence to Consumer Op Risk procedures for independent Business coverage risk managers.
  • Evaluate operational risk events within the business and within ORM as appropriate.

Risk Identification, Analysis, and Assessment:

  • Leverage core tools in the ORM framework to provide effective oversight.
  • Identify trends, themes, and tendencies that indicate emerging operational risks.
  • Analyze various data sources to form an independent assessment of operational risk.
  • Develop and implement data mining and conceptual approaches to establish robust leading indicators and metrics.
  • Continuously monitor Material Operational Risks Inventory and related Key Indicators.
  • Participate in and lead Risk Reviews to proactively identify significant potential risks.

Risk Approvals:

  • Evaluate MRI/MOR/KI change proposals from the business.
  • Review ORM Policy/Consumer ORM Exception requests.
  • Assist in reviewing transactions proposed to the Personal Banking New Product Approval Committee.

Risk Mitigation:

  • Drive solutions to root causes that potentially lead to operational risk.
  • Develop actions or projects to apply lessons learned and share across relevant geographies/managed segments.
  • Evaluate control issues and ensure adequacy of Event Root Cause Analysis and corrective action plans.

Qualifications:

  • Bachelor's/Master's degree in business, finance, accountancy, law, science, or other relevant fields.
  • Training/Certification or experience in database/MIS management tools a plus.

Knowledge and Experience:

  • Work experience of 10 years in the financial services industry in risk and controls assessment.
  • Leadership positions in Risk Management (operational Risk preferred), Internal Audit, Compliance, or related field a plus.
  • Well-versed in breaking down complex matters into core issues and root causes.
  • Experience with CitiRisk and Controls and the Managers Control Framework a plus.
  • Business or Risk experience in Credit Card product/business.

Skills:

  • Strong analytical and conceptual skills.
  • Independent thinker and able to perform a credible challenge of the business.
  • Ability to influence and convince without authority.

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