Client Relationship Manager

1 week ago

Wilmington, Delaware, United States The Lycra Company LLC Full time
Job Overview

Position: Account Manager

Location: Wilmington, DE (preferred) or Southeastern US (Remote)

The LYCRA Company is a leader in the innovation and production of fiber and technology solutions tailored for the apparel and personal care sectors. With our headquarters in Wilmington, Delaware, we are globally recognized for our cutting-edge products, technical expertise, and unparalleled marketing support. Our portfolio includes renowned consumer and trade brands such as LYCRA, LYCRA HyFit, LYCRA T400, COOLMAX, THERMOLITE, ELASPAN, SUPPLEX, and TACTEL, with a legacy that began in 1958 with the creation of the original spandex yarn, LYCRA fiber. Our mission is to enhance the value of our customers' products through unique innovations that cater to consumer demands for comfort and durability.

Key Responsibilities:

  • Proactively identify and pursue new, profitable opportunities in collaboration with our commercial teams (Marketing, Technical Service, Supply Chain, Finance).
  • Oversee forecasting and allocation processes in conjunction with the supply chain team.
  • Promote and sell The LYCRA Company's product range, establishing our reputation as a leader in innovative textile solutions among key clients across the Americas.
  • Develop and nurture robust relationships with clients at all organizational levels, including senior management and decision-makers.
  • Deliver compelling sales presentations and product demonstrations.
  • Negotiate and finalize agreements to achieve or surpass sales objectives.
  • Exhibit commercial and marketing excellence by clearly articulating value propositions, implementing strategic pricing, branding, and providing premium service.
  • Stay informed on industry trends and competitor activities to maintain a competitive edge.
  • Advocate for new technologies and manage the process through to commercialization.

Qualifications:

  • Strong analytical and problem-solving capabilities.
  • Exceptional communication and interpersonal skills.
  • Proficient project management skills.
  • Basic data entry skills and proficiency in MS Office.
  • A B.S. degree is preferred; candidates with a 2-year associate degree or trade school diploma will also be considered.
  • Willingness to travel for business purposes up to 50% of the time.

Compensation and Benefits:

  • We provide a competitive salary along with an excellent benefits package.

The LYCRA Company is committed to compliance, environmental stewardship, and the health and safety of our employees, contractors, supply chain partners, and the public. We are proud to be an equal opportunity employer, considering all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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