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Client Relationship Manager

2 months ago

Wilmington, Delaware, United States The Lycra Company LLC Full time
Job Overview

Position: Account Manager

Location: Wilmington, DE (preferred) or Southeastern US (Remote)

The LYCRA Company is a leader in the innovation and production of fiber and technology solutions tailored for the apparel and personal care sectors. With our headquarters in Wilmington, Delaware, we are globally recognized for our cutting-edge products, technical proficiency, and unparalleled marketing support. Our esteemed brands include LYCRA, LYCRA HyFit, LYCRA T400, COOLMAX, THERMOLITE, ELASPAN, SUPPLEX, and TACTEL, with a rich legacy dating back to 1958 when we pioneered the original spandex yarn, LYCRA fiber. Our mission is to enhance the value of our customers' offerings through unique innovations that fulfill consumer demands for comfort and durability.

Key Responsibilities:

  • Proactively identify and pursue new, profitable opportunities in partnership with our commercial teams (Marketing, Technical Service, Supply Chain, Finance).
  • Oversee forecasting and allocation processes in collaboration with the supply chain team.
  • Champion the promotion and sales of The LYCRA Company's product range, establishing our reputation as a frontrunner in innovative textile solutions among key clients in the Americas.
  • Develop and nurture robust relationships with clients at all organizational levels, including senior management and decision-makers.
  • Deliver compelling sales presentations and product demonstrations.
  • Negotiate and finalize agreements to achieve or surpass sales objectives.
  • Exhibit commercial and marketing excellence by effectively communicating value propositions, implementing strategic pricing, branding, and providing premium service.
  • Stay informed on industry trends and competitor activities to maintain a competitive edge.
  • Advocate for new technologies and oversee their progression until market introduction.

Qualifications:

  • Exceptional analytical and problem-solving capabilities.
  • Strong communication and interpersonal skills.
  • Proficient project management skills.
  • Basic data entry and proficiency in MS Office.
  • A B.S. degree is preferred; candidates with a 2-year associate degree or trade school diploma will also be considered.
  • Willingness to travel for business purposes up to 50%.

Compensation and Benefits:

  • We provide a competitive salary along with an excellent benefits package.

The LYCRA Company is committed to compliance, environmental stewardship, and the health and safety of our employees, contractors, supply chain partners, and the public. We proudly uphold these core values.

We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.