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Restaurant Operations Manager

2 months ago

Newark, New Jersey, United States Master Concessionair Full time
Job Summary

We are seeking a highly skilled Restaurant Operations Manager to join our team at Master Concessionair. As an Assistant Restaurant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of staff to achieve high standards of quality and productivity.

Key Responsibilities
  • Restaurant Operations: Assist the Restaurant Manager in overseeing all aspects of restaurant operations, including food preparation, customer service, and staff management.
  • Team Leadership: Lead and motivate a team of staff to achieve high standards of quality and productivity, providing coaching and development opportunities to ensure their growth and success.
  • Customer Service: Provide exceptional customer service, ensuring that all customers receive a high-quality dining experience and addressing any issues or concerns in a timely and professional manner.
  • Inventory Management: Assist with inventory management, including ordering, receiving, and stocking of supplies and ingredients.
  • Financial Management: Assist with financial management, including cash handling, deposits, and safe management.
  • Health and Safety: Ensure that all health and safety regulations are adhered to, including food safety and sanitation procedures.
  • Training and Development: Provide training and development opportunities to staff, including orientation, training, and performance management.
  • Problem-Solving: Identify and resolve problems in a timely and professional manner, ensuring that all issues are addressed and resolved to the satisfaction of customers and staff.
Requirements
  • Education: Associate degree or equivalent in Hospitality, Business, or Culinary Arts.
  • Experience: Minimum 1 year of supervisory experience, preferably in full-service restaurants.
  • Skills: Excellent verbal and written communication skills, leadership ability, high integrity and honesty, high work ethic, passion, and commitment to customer service and staff development.
  • Certifications: Health Department approved Food Handler Manager Certification.