Restaurant Operations Assistant

1 day ago


Newark, New Jersey, United States Master ConcessionAir Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Assistant Manager to join our team at Master ConcessionAir. As a key member of our management team, you will be responsible for assisting the General Manager in all day-to-day restaurant operations, including hiring, training, and development of staff, as well as ensuring the highest level of customer service.

Key Responsibilities
  • Assist the General Manager in overseeing all aspects of restaurant operations, including food quality, presentation, and safety.
  • Develop and implement strategies to increase revenue and improve customer satisfaction.
  • Recruit, train, and develop staff to ensure a high-performing team.
  • Monitor and control labor costs, budgets, and projections.
  • Ensure compliance with all health and safety regulations.
  • Perform safety inspections and document results and shortfalls.
  • Responsible for ensuring all storerooms and loading areas are clean and organized.
Requirements
  • Associate degree or equivalent in Hospitality, Business, or Culinary Arts.
  • Minimum 1 year of supervisory experience, preferably in full-service restaurants.
  • Knowledge of marketing techniques and impact on business results.
  • Excellent verbal and written communication skills.
  • Commitment to service of customers, staff, co-workers, and management.
  • Demonstrated leadership ability; ability to lead by example.
  • High integrity and honesty.
  • High Work Ethic, passion, and commitment.
  • Ability to work full-time hours to manage the operation, including weekdays, weekends, and holidays.
  • Demonstrated coaching and development skills.
  • Ability to train and delegate.
  • Follow-through and dependability.
  • Adherence and modeling of all MCA policies and procedures.
  • Knowledge and commitment to safety and food sanitation.
  • Health Department approved Food Handler Manager Certification.


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