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Customer Support Specialist

2 months ago

Riverside, California, United States Bunzl Distribution USA Full time

**Job Summary**

Bunzl Distribution USA is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities:**

• Respond to customer inquiries and resolve issues in a timely and professional manner

• Collaborate with sales staff to ensure customer needs are met

• Enter and process orders accurately and efficiently

• Obtain freight quotes and prepare Bills of Lading

• Update customer information and maintain accurate records

• Assist with Accounts Receivable and other administrative tasks

• Track and manage customer orders and shipments

• Participate in special projects and initiatives as required

**Requirements:**

• High school graduate or equivalent with a minimum of 2+ years' of customer service experience

• Ability to effectively work in a Windows environment with experience in Outlook, Word, and Excel

• Excellent verbal and written communication skills

• Problem-solving skills with the ability to multi-task and use judgment and decision-making skills

• Excellent detail-oriented customer service skills

• Ability to work in a fast-paced environment and adapt to changing priorities

**What We Offer:**

• Competitive salary and benefits package

• Opportunity to work with a global leader in the industry

• Collaborative and dynamic work environment

• Professional development opportunities