IT Support Specialist

4 days ago


Riverside, California, United States Etairos Corp Full time
Job Overview

Riverside Managed Services Provider is seeking an experienced IT professional to join our team as a IT Support Specialist. As a key member of our technical team, you will be responsible for providing top-notch support to our clients, ensuring their computer systems and networks are running smoothly and efficiently.

Key Responsibilities:

  • Providing on-site and remote technical support to clients
  • Installing, servicing, and integrating computer systems
  • Managing and maintaining Windows servers and networking equipment
  • Presenting new products and services to clients
  • Managing moves, adds, and changes to client systems
  • Updating the company's internal ticketing system
  • Collaborating with telecom projects and other initiatives as needed

Requirements:

  • Experience with maintaining desktop computers, servers, and networking equipment
  • Strong organizational skills, including attention to detail and follow-up
  • Resourceful and able to solve problems quickly
  • Excellent written and verbal communication skills
  • Ability to update support tickets quickly and accurately
  • Enthusiastic and positive attitude
  • Considerate of fellow employees and clients
  • Professional appearance

Computer skills, including Microsoft Excel, Word, and Outlook familiarity.



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