Regional Operations Manager, Virginia
2 weeks ago
About Rippling: Rippling is a forward-thinking company dedicated to revolutionizing the way businesses manage their workforce and operations. We believe in creating seamless experiences that empower teams and foster collaboration.
Position Overview: As a Regional Operations Manager, you will play a pivotal role in shaping the future of our locations and ensuring operational excellence.
Key Responsibilities:
- Embrace a culture of continuous improvement: You will foster an environment where learning is encouraged, and challenges are viewed as opportunities for growth.
- Develop and mentor team leaders: Your focus will be on training and guiding Cafe Managers to enhance their capabilities and drive their professional journeys.
- Strategic planning for expansion: You will be instrumental in identifying and preparing for the launch of new Rippling locations.
Qualifications:
- Exceptional organizational, interpersonal, and communication skills.
- Proven experience in training and developing Supervisors and Managers.
- Strong understanding of P&L management.
- Experience in setting regional objectives and forecasts.
- History of managing a regional budget while ensuring operational compliance.
- Minimum of 2 years in retail management within the coffee sector, overseeing multiple locations.
- At least 3 years of leadership experience in a dynamic, customer-focused environment.
- A bachelor’s degree, honorable discharge from the US Military, or equivalent management experience.
Basic Requirements:
- Consistent attendance and punctuality.
- Flexibility to work varied hours, including mornings, evenings, weekends, and holidays.
- Ability to travel to various locations for meetings and training sessions.
- Commitment to upholding operational standards.
- Engagement with customers to understand and meet their needs through effective communication.
- Preparation of food and beverages to meet customer specifications.
- Willingness to perform diverse tasks within the cafe during shifts.
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