Field Service Engineer
2 days ago
Work for a leading company that values technical innovation and customer satisfaction.
About the CompanyWe are a global leader in the healthcare, electronics, and imaging industries, providing cutting-edge solutions in the printing industry.
Job SummaryWe are seeking an experienced Field Service Technician to join our team. As a Field Service Technician, you will be responsible for maintaining, troubleshooting, and repairing high-tech equipment in the field.
Responsibilities:- Provide on-site installation, maintenance, and repair services for complex equipment.
- Diagnose errors and technical problems, and determine proper solutions.
- Conduct thorough maintenance on machinery, equipment, and systems.
- Ensure that all installations, repairs, and maintenance meet quality standards.
- Keep records of service calls, invoices, and customer interactions.
- Produce timely and detailed service reports.
- Attend training classes to stay current on new and existing products.
- Build positive relationships with customers and apply excellent customer care.
- Comprehend customer requirements and make appropriate recommendations.
- Minimum 2+ years of experience in toner-based printing.
- Proven field service experience with the ability to troubleshoot, test, repair, and service technical equipment.
- Advanced knowledge of electronics and mechanical operation.
- Ability to work flexible hours and adapt to changing work schedules.
- Exceptional problem-solving skills with a keen eye for detail.
- Strong commitment to customer service with the ability to work independently.
- Excellent written and verbal communication skills.
- Ability to manage on-site installations, repairs, maintenance, and test tasks.
- Proficient in English.
- Valid driver's license.
This is a fantastic opportunity for a Field Service Technician to apply their skills and knowledge in a challenging and rewarding environment.
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