Field Service Engineer

1 month ago


Minneapolis, Minnesota, United States Jobot Full time
Job Title: Field Service Technician

Work for a leading company that values technical innovation and customer satisfaction.

About the Company

We are a global leader in the healthcare, electronics, and imaging industries, providing cutting-edge solutions in the printing industry.

Job Summary

We are seeking an experienced Field Service Technician to join our team. As a Field Service Technician, you will be responsible for maintaining, troubleshooting, and repairing high-tech equipment in the field.

Responsibilities:
  • Provide on-site installation, maintenance, and repair services for complex equipment.
  • Diagnose errors and technical problems, and determine proper solutions.
  • Conduct thorough maintenance on machinery, equipment, and systems.
  • Ensure that all installations, repairs, and maintenance meet quality standards.
  • Keep records of service calls, invoices, and customer interactions.
  • Produce timely and detailed service reports.
  • Attend training classes to stay current on new and existing products.
  • Build positive relationships with customers and apply excellent customer care.
  • Comprehend customer requirements and make appropriate recommendations.
Qualifications:
  • Minimum 2+ years of experience in toner-based printing.
  • Proven field service experience with the ability to troubleshoot, test, repair, and service technical equipment.
  • Advanced knowledge of electronics and mechanical operation.
  • Ability to work flexible hours and adapt to changing work schedules.
  • Exceptional problem-solving skills with a keen eye for detail.
  • Strong commitment to customer service with the ability to work independently.
  • Excellent written and verbal communication skills.
  • Ability to manage on-site installations, repairs, maintenance, and test tasks.
  • Proficient in English.
  • Valid driver's license.

This is a fantastic opportunity for a Field Service Technician to apply their skills and knowledge in a challenging and rewarding environment.



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