Bilingual Customer Service Representative

2 months ago

Tampa, Florida, United States MCI Careers Full time
Job Title: Bilingual Entry-Level Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Entry-Level Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and issues, and working collaboratively with our team to achieve our goals.

Key Responsibilities:
  • Provide exceptional customer service to clients via phone, email, and chat
  • Resolve customer inquiries and issues in a timely and professional manner
  • Work collaboratively with our team to achieve our goals and objectives
  • Develop and maintain a thorough understanding of our products and services
  • Stay up-to-date on industry trends and developments
Requirements:
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Fluency in English and Spanish required
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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