Bilingual Customer Service Representative
13 hours ago
Job Title: Bilingual Customer Sales and Service Representative
Job Description:
We are seeking a highly motivated and skilled Bilingual Customer Service Representative to provide exceptional customer service to our Spanish-speaking customers.
Responsibilities:
* Respond to customer inquiries via phone, email, and chat in a timely and professional manner
* Provide accurate information about our products and services to customers
* Resolve customer complaints and issues in a calm and efficient manner
* Document customer interactions and maintain accurate records
* Collaborate with other departments to ensure customer satisfaction
Requirements:
* Fluent in both English and Spanish (reading, writing, and speaking)
* High school diploma or equivalent
* Excellent communication and interpersonal skills
* Ability to multitask and work in a fast-paced environment
* Strong problem-solving skills
* Customer service experience preferred
We are a Cricket Wireless Authorized Retailer, and this role is a great opportunity to work with a dynamic team and provide excellent customer service to our customers.
Salary/Benefits:
* Base Salary Range $13.00 hourly
* Base + Commission (Hourly Pay and Commission Paid Weekly)
* Medical, Dental, Vision & Supplemental Insurance Benefits eligible after 60 days
Job Type:
* Full-Time/ Part-Time
* Hourly- Non-Exempt
Environment & Physical Demands:
* Ability to occasionally lift 10 to 25 pounds
* Constant walking and standing; frequent bending, stooping, and reaching
If you are a team player with a positive attitude and a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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