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Bilingual Bank Customer Service Representative

1 month ago

Tampa, Florida, United States ValorVIP Full time
Job Title: Bilingual Bank Customer Service Representative

Are you a customer service enthusiast looking for a new challenge? Do you have excellent communication skills and a passion for helping others? We're seeking a Bilingual Bank Customer Service Representative to join our team at ValorVIP

Job Summary: As a Bilingual Bank Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in a fast-paced, dynamic environment. You will be the primary point of contact for customers, handling their inquiries, resolving issues, and providing solutions to their problems.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers
  • Escalate complex issues to senior representatives or management as needed
  • Meet or exceed customer satisfaction targets
  • Participate in ongoing training and development to improve customer service skills

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of Microsoft Office Suite
  • Ability to type 20+ words per minute

What We Offer:

  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Fun and engaging work environment
  • Casual dress code
  • Cash and prize contests

How to Apply: If you're a motivated and customer-focused individual looking for a new challenge, please submit your application, including your resume and a cover letter, to our website. We can't wait to hear from you