Bilingual Customer Service Representative

1 month ago

Tampa, Florida, United States MCI Careers Full time
Job Title: Bilingual Contact Center Representative

We are seeking a highly motivated and customer-focused Bilingual Contact Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers, handling inbound and outbound calls, and resolving customer issues in a timely and professional manner.

Key Responsibilities:
  • Handle inbound and outbound calls in a courteous and professional manner
  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunities and apply sales skills to upgrade
  • Respond to all inquiries consistent with confidentiality and privacy policies
Requirements:
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem-solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred Qualifications:
  • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
  • State or Federal work experience
What We Offer:
  • Competitive compensation and benefits package
  • Opportunities for advancement and professional growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
How to Apply:

To be considered for this role, please submit your application through our website. We look forward to hearing from you

  • Bilingual Customer Service Representative

    1 month ago

    Tampa, Florida, United States MCI Careers Full time

    Job Title: Bilingual Inbound Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Bilingual Inbound Customer Service Representative to join our team. As a Bilingual Inbound Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling inbound calls,...

  • Bilingual Customer Service Representative

    1 month ago

    Tampa, Florida, United States Cricket Wireless Authorized Retailer Full time

    Job Title: Bilingual Customer Sales and Service Representative Job Description: We are seeking a highly motivated and skilled Bilingual Customer Service Representative to provide exceptional customer service to our Spanish-speaking customers. Responsibilities: * Respond to customer inquiries via phone, email, and chat in a timely and professional...

  • Bilingual Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States MCI Careers Full time

    Job Title: Bilingual Contact Center RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused Bilingual Contact Center Representative to join our team. As a Bilingual Contact Center Representative, you will be responsible for providing exceptional customer service to our clients in a fast-paced contact center environment.Key...

  • Bilingual Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States VentureTech Solutions Full time

    Job OverviewWe are seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through inbound calls, emails, and chats.Key ResponsibilitiesAnswer inbound calls from customers, identify their needs, and offer the most...

  • Bilingual Bank Customer Service Representative

    1 month ago

    Tampa, Florida, United States MCI Careers Full time

    Job Title: Bilingual Bank Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Bilingual Bank Customer Service Representative to join our team. As a Bilingual Bank Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling inbound calls, and resolving customer...

  • Bilingual Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States MCI Careers Full time

    Job Title: Bilingual Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer issues, and selling new...

  • Bilingual Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States ValorVIP Full time

    Job Title: Bilingual Contact Center RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused Bilingual Contact Center Representative to join our team at ValorVIP. As a Bilingual Contact Center Representative, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and...

  • Bilingual Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States Venture Tech Solutions, Inc. Full time

    About the Role:As a Bilingual Customer Service Representative at Lighthouse, you will play a vital role in delivering exceptional customer experiences. We are seeking a highly motivated and organized individual to join our team, providing top-notch support to our clients. Key Responsibilities:Answer inbound calls from enrolled customers, identifying their...

  • Bilingual Bank Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States MCI Military Recruitment Full time

    Job Title: Bilingual Bank Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Bilingual Bank Customer Service Representative to join our team. As a Bilingual Bank Customer Service Representative, you will be responsible for providing exceptional customer service to our bank customers, handling inbound calls, and...

  • Bilingual Customer Service Representative

    1 month ago

    Tampa, Florida, United States Cricket Wireless Authorized Retailer Full time

    Job OverviewWe are seeking a highly motivated and skilled Bilingual Customer Service Representative to join our team at Cricket Wireless Authorized Retailer.The ideal candidate will be fluent in both English and Spanish, with excellent communication skills in both languages.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat in a...

  • Bilingual Healthcare Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States KG Call Center Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Bilingual Healthcare Customer Service Representative to join our team at KG Call Center. As a Bilingual Healthcare Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, utilizing your Spanish language skills to communicate...

  • Bilingual Bank Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States MCI Careers Full time

    Job Title: Bilingual Bank Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Bilingual Bank Customer Service Representative to join our team. As a Bilingual Bank Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling inbound calls, and...

  • Bilingual Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States Independent Insurance Agents of Texas (IIAT) Full time

    Job Description:A Bilingual Customer Service Representative is needed for a Car Insurance Office/Call Center. Insurance Direct has been in business for 14+ years. We write Auto, Home, and Commercial policies. We write throughout the entire state of FL, Texas & Tennessee. We are rapidly expanding and need motivated customer service representatives to join our...

  • Bilingual IT Help Desk Customer Service Representative

    1 month ago

    Tampa, Florida, United States MassGenics Full time

    Job Title: Bilingual IT Help Desk Customer Service RepresentativeWe are seeking a highly skilled and bilingual IT Help Desk Customer Service Representative to join our team. As a key member of our Specialty Service Desk, you will be responsible for delivering exceptional IT support to employees and partners in the Field and Scientific divisions.Key...

  • Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States Tampa Metropolitan Area YMCA Full time

    Job Summary:As a Bilingual Call Center Specialist at the Tampa Metropolitan Area YMCA, you will be responsible for providing exceptional customer service to our members and clients. Under the direction of the YES Center Call Center Director, you will receive and make calls to support Family Center operations and provide support in both English and...

  • Bilingual Customer Service Representative

    1 month ago

    Tampa, Florida, United States ValorVIP Full time

    Job Title: Bilingual Inbound Toll Collections AgentWe are seeking a highly motivated and customer-focused Bilingual Inbound Toll Collections Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving account discrepancies, and processing payments.Key...

  • Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States GEICO TAMPA Full time

    Job Title: Bilingual Customer Service RepresentativeJob DescriptionAt GEICO Tampa, we are seeking a dedicated Bilingual Customer Service Representative to join our team and assist our diverse customer base in English and Spanish. As a Bilingual Customer Service Representative, you will be the first point of contact for our customers, handling inquiries,...

  • Bilingual Healthcare Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States KG Call Center Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Bilingual Healthcare Customer Service Representative to join our team at our Tampa call center. As a CSR, you will be responsible for answering calls and assisting customers seeking information about Marketplace insurance. Responsibilities: Answer calls and assist customers seeking information...

  • Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States RemX Full time

    **Job Summary**We are seeking a highly skilled and bilingual Customer Service Representative to join our team at RemX. As a Remote Bilingual Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients through inbound calls.**Key Responsibilities:**Respond to and resolve consumer inquiries and issues in a...

  • Customer Service Representative

    1 month ago

    Tampa, Florida, United States RemX Full time

    Customer Service Representative OpportunityRemX Staffing is seeking a compassionate and patient Customer Service Representative to join our team.Job Type: ContractLocation: Plantation, FL or Miramar, FL | LOCAL REMOTE (MUST BE IN HOMESTEAD/MIAMI AREA)Salary: English $17.00 an hour | Bilingual Spanish/English $18.00 an hourWe are looking for a candidate who...