Healthcare Support Specialist

2 weeks ago

Spokane, Washington, United States Pioneer Human Services Full time

About Pioneer Human Services:
We are a dedicated social enterprise committed to fostering positive societal transformations by recognizing the inherent dignity of individuals. Our mission focuses on mitigating the adverse effects of systemic issues such as mass incarceration, while empowering individuals to lead fulfilling, healthy, and productive lives through support, encouragement, and the dismantling of barriers.

Position Title: Patient Services Technician

Company Overview:
With over fifty years of experience, we pride ourselves on delivering compassionate and professional services. As a well-established non-profit organization, we operate more than 50 locations across Washington State, providing life-changing opportunities to over 3,000 individuals each day.

Key Responsibilities:

  • Support the outpatient treatment program under the guidance of the Social Services Manager.
  • Perform data entry tasks and manage Urine Analysis collection.
  • Propose and advocate for modifications in program policies and procedures.
  • Provide high-quality services in the least restrictive environment possible.

Qualifications:

  • High school diploma or equivalent.
  • A minimum of two years of relevant office experience.
  • Proficiency in word processing, spreadsheet applications, and database management.
  • Ability to adapt to shifting priorities and follow directions from program administrative staff.
  • Strong organizational skills, attention to detail, and the ability to manage multiple tasks effectively.

Preferred Qualifications:

  • At least one year of experience in the human services sector.
  • A background in human development, chemical dependency, group dynamics, or related fields is beneficial.
  • Previous experience in Urine Analysis collection and monitoring is advantageous.

Benefits:

  • Competitive salary along with a comprehensive benefits package that includes:
  • A retirement plan where Pioneer contributes 3.5% of annual compensation into retirement accounts, with an additional 3.5% match for employees contributing 6%.
  • Employee recognition programs offering gift cards, additional time off, weekend getaways, and more.
  • Discounts on public transportation.
  • Access to an Employee Assistance Program (EAP).

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