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Healthcare Support Specialist

2 months ago

Spokane, Washington, United States Pioneer Human Services Full time

About Pioneer Human Services:
We are a dedicated social enterprise focused on collaborating with communities to foster positive societal transformation. Our mission emphasizes the dignity of individuals, aiming to mitigate the effects of discriminatory mass incarceration while empowering people to lead safe, healthy, and fulfilling lives through support, encouragement, and the removal of obstacles.

Position Title: Patient Services Technician

Company Overview:
With over fifty years of experience, we pride ourselves on delivering compassionate and professional services. As a well-respected non-profit organization, we operate more than 50 locations across Washington State, providing transformative opportunities to over 3,000 individuals each day.

Key Responsibilities:

  • Support the outpatient treatment program under the guidance of the Social Services Manager.
  • Perform data entry tasks and manage Urine Analysis collection processes.
  • Propose and advocate for improvements in program policies and procedures.
  • Provide high-quality services while maintaining the least restrictive conditions possible.

Qualifications:

  • High school diploma or equivalent required.
  • A minimum of two years of relevant office experience is necessary.
  • Proficiency in word processing, spreadsheet applications, and database management is essential.
  • Ability to adapt to shifting priorities and follow directives from program administrative staff.
  • Strong organizational skills, attention to detail, and the capability to manage multiple tasks effectively.

Preferred Qualifications:

  • At least one year of experience in the human services sector.
  • A background in human development, chemical dependency, group dynamics, or related fields is beneficial.
  • Prior experience in Urine Analysis collection and monitoring is advantageous.

Benefits:

  • Competitive salary in the industry along with a comprehensive benefits package that includes:
  • Retirement plan: Pioneer contributes 3.5% of annual compensation into retirement accounts, with an additional 3.5% match for employees contributing 6%.
  • Employee recognition programs that offer gift cards, additional time off, weekend getaways, and more.
  • Discounts on public transportation.
  • Employee assistance program (EAP).