Bilingual Office Coordinator

24 hours ago


Charlotte, North Carolina, United States Kimbrell's Furniture Full time
About the Role

Kimbrell's Furniture is seeking a highly skilled and bilingual individual to join our team as a Credit Clerk. As a Credit Clerk, you will play a vital role in communicating with customers, resolving debts, and collecting payments in a professional and courteous manner.

Key Responsibilities
  • Customer Interaction: Interact with customers diligently, courteously, and professionally while collecting payments.
  • Cash Management: Have good knowledge of cash management procedures and best practices. Ability to handle transactions accurately and responsibly.
  • Collection Procedures: Follow set strategies for collection procedures.
  • Account Monitoring: Monitor accounts to identify outstanding debts.
  • Customer Information: Ability to gather and verify customers' personal and credit information.
  • Customer Retention: Retain customer loyalty while initiating processes for the collection of payments.
  • Record Keeping: Maintain and update records of customers from whom collections are made.
Requirements
  • Experience: Proven experience or similar role.
  • Teamwork: Cooperation and the ability to work in a team setting is a vital skill required for this position.
  • Knowledge: Knowledge of billing procedures and collection techniques.
  • Technical Skills: Working knowledge of MS Office and databases.
  • Communication: Excellent communication skills (written and oral).
  • Office Experience: Office experience.
  • Problem-Solving: Problem-solving skills.
  • Availability: Weekend and Holiday availability.
  • Language: Must be Bilingual (Spanish).
About Kimbrell's Furniture

Kimbrell's Furniture is a family-owned business with over 100 years of experience in providing exceptional customer service and quality merchandise. We take great pride in caring for our customers and local communities, and we are committed to promoting from within and rewarding those who provide great service.



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