Administrative Assistant

3 days ago


Charlotte, North Carolina, United States BI Incorporated Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at BI Incorporated. As an Administrative Assistant, you will play a critical role in supporting the Intensive Supervision Appearance Program (ISAP) office.

Key Responsibilities
  • Provide Administrative Support: Assist the Program Manager and Case Specialists with case coordination, communication with the contracting agency, and routine clerical tasks.
  • Communicate with Stakeholders: Greet and communicate with ISAP program participants, community visitors, agency personnel, and general visitors.
  • Manage Case Records: Maintain program participant case records on the computer system by performing data entry and ensuring accurate and up-to-date information.
  • Coordinate Transportation: Arrange transportation services for program participants as needed.
  • Perform Other Duties: Assist with various administrative tasks and projects as assigned by the Program Manager.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: At least two years of work experience in a similar position, including experience working with multicultural contacts.
  • Language Skills: Bilingual English/Spanish required.
  • Computer Skills: Proficient in Microsoft Word, Excel, and Outlook.
  • Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to deal tactfully with the public and maintain self-control in stressful situations.
Working Conditions

This role will be performed in a typical office environment, with some local travel required. The ability to use standard office equipment and perform data entry is essential.



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