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Bilingual Patient Services Coordinator

2 months ago

Charlotte, North Carolina, United States Dentistry of the Carolinas Full time

Position Overview

We are seeking a Bilingual Patient Services Coordinator for our dental practice. The successful candidate will embody professionalism, warmth, and effective communication skills. Responsibilities include managing patient check-ins, handling phone inquiries, and addressing various situations with poise. Proficiency in computer systems is essential, and the ability to build genuine relationships with patients while maintaining a professional demeanor is crucial.

Key Qualifications:

  • Fluency in Spanish (Required)
  • Bachelor's Degree (Preferred)

Position Details:

  • Compensation: $18 - $22 per hour
  • Employment Type: Full-time Contract

Core Responsibilities:

  • Facilitating patient communications
  • Welcoming patients upon arrival
  • Processing payments
  • Confirming insurance details
  • Managing incoming phone calls
  • Familiarity with Dentrix software
  • Resolving issues effectively
  • Delivering exceptional customer service
  • Exhibiting leadership qualities

Essential Requirements:

  • Experience in a dental front office setting
  • Completion of a four-year college degree
  • Positive and proactive attitude
  • Ability to take initiative

This role provides competitive pay and benefits. We are dedicated to making a positive impact in the community.