Senior Retail Supervisor

2 weeks ago

Denver, Colorado, United States BYLT Basics Full time
Descripción del Puesto

RESUMEN DEL PUESTO

El Supervisor de Retail Senior será responsable de liderar a los Asociados de Tienda en las operaciones diarias del establecimiento. Su objetivo es proporcionar dirección cuando sea necesario y ser un ejemplo constante de un servicio al cliente excepcional. Actuará como un experto en productos para educar, informar y equipar al cliente para cualquier ocasión. Tendrá una mentalidad de "BYLT para usted" y será un verdadero embajador de la marca.

TAREAS Y RESPONSABILIDADES ESENCIALES

  • Orientar y asistir a los Asociados de Retail con las tareas operativas diarias.
  • Atender las necesidades de compra y transacciones de los clientes.
  • Realizar tareas de merchandising según el plan de presentación.
  • Ejecutar procedimientos adecuados de recepción y almacenamiento.
  • Contar y conciliar los cajones de la caja registradora.
  • Preparar depósitos y solicitar cambio al banco.
  • Asegurar que el inventario de la tienda sea inspeccionado, retirado o rotado regularmente según el Programa de Revisión de Frescura de Productos.
  • Mantener un ambiente seguro, limpio y agradable para clientes y asociados.
  • Diseñar un horario mensual y asignar tareas para fomentar un flujo de trabajo eficiente y efectivo.
  • Establecer y crear una guía de procedimientos operativos estándar para las operaciones diarias de retail.

EXPERIENCIA/HABILIDADES PREFERIDAS:

  • Experiencia previa en retail y supervisión.
  • Excelente comunicador con la capacidad de utilizar tecnología de manera efectiva y relacionarse con clientes y su equipo para alcanzar objetivos.
  • Capacidad para manejar interacciones con clientes y posibles problemas/quejas de manera cortés y profesional.
  • Utilizar habilidades básicas de recopilación de información para resolver problemas.
  • Capacidad para aprender conocimientos procedimentales adquiridos a través de la capacitación en el trabajo.
  • Establecer metas de ventas.
  • Capacidad para motivar a un equipo.
  • Conocimiento de productos BYLT.
  • Nivel de energía en un entorno dinámico.
  • Fiabilidad.

DEMANDAS FÍSICAS Y AMBIENTE DE TRABAJO

Las demandas físicas descritas aquí son representativas de aquellas que deben ser cumplidas por un empleado para realizar con éxito las funciones esenciales de este puesto. Se pueden hacer adaptaciones razonables para permitir que individuos con discapacidades realicen las funciones.

Mientras realiza las tareas de este puesto, el empleado está regularmente requerido a hablar o escuchar. El empleado frecuentemente debe usar manos o dedos, y manejar o sentir objetos, herramientas o controles. El empleado ocasionalmente debe estar de pie; caminar; sentarse y alcanzar con manos y brazos. El empleado debe ocasionalmente levantar y/o mover hasta 25 libras. Las habilidades visuales específicas requeridas para este puesto incluyen visión cercana, visión a distancia y la capacidad de ajustar el enfoque. El nivel de ruido en el ambiente de trabajo es generalmente bajo a moderado.

NOTA

Esta descripción de trabajo de ninguna manera establece o implica que estas son las únicas tareas que deben ser realizadas por el empleado(s) incumbente en este puesto. Se requerirá que los empleados sigan cualquier otra instrucción relacionada con el trabajo y realicen cualquier otra tarea relacionada con el trabajo solicitada por cualquier persona autorizada para dar instrucciones o asignaciones. Todas las tareas y responsabilidades son funciones esenciales y requisitos y están sujetos a posibles modificaciones para acomodar razonablemente a individuos con discapacidades. Para desempeñar este trabajo con éxito, los incumbentes deberán poseer las habilidades, aptitudes y capacidades para realizar cada tarea de manera competente. Algunos requisitos pueden excluir a individuos que representen una amenaza directa o un riesgo significativo para la salud o seguridad de sí mismos o de otros. Los requisitos enumerados en este documento son los niveles mínimos de conocimiento, habilidades o capacidades. Este documento no crea un contrato de empleo, implícito o de otro tipo, más allá de una relación "a voluntad".

BYLT ofrece igualdad de oportunidades de empleo a todos los empleados y solicitantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, identidad o expresión de género, o cualquier otra característica protegida por leyes federales, estatales o locales.

Esta política se aplica a todos los términos y condiciones de empleo, incluyendo reclutamiento, contratación, colocación, promoción, terminación, despido, reembolso, transferencia, licencias, compensación y capacitación.

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