Senior Patient Services Representative

2 weeks ago


Edmond, Oklahoma, United States OU Health Full time
{"title": "Patient Services Representative", "description": "

At OU Health, we are seeking a highly skilled and detail-oriented Patient Services Representative to join our team. As a key member of our Family Medicine Clinic, you will play a vital role in ensuring the smooth operation of our facility.

Key Responsibilities:
  • Scheduling: Schedule patient appointments, either by telephone or in person, and provide information about clinic operations.
  • Check In/Check Out: Greet patients, accept payments, and prepare encounter forms and billing packets.
  • Filing and Organization: Pull patient charts, copy medical records, and file patient charts.
  • Referrals and Authorizations: Verify insurance eligibility, secure referrals, and collect proof of income.
  • Miscellaneous: Dispense supplies, type notes and letters, and log mail receipts.
Requirements:
  • 1.5 years of experience in customer service, including at least 6 months in a clinical environment.
  • Good verbal and written communication skills, customer service skills, and interpersonal skills.

We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

"}

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