Patient Services Representative
6 days ago
We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at INTEGRIS Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.
Key Responsibilities- Answering telephones and responding to patient inquiries
- Scanning and indexing information into the medical record
- Handling requests for medical records and basic scheduling
- Collecting payments for copays and deductibles
- Making financial arrangements for patients
- Performing check-in and out duties accurately and timely
- Making appointments for visits and informing clinical employees or providers of emergencies
- 1 year of clerical experience preferred
- Experience in cashier procedures and/or basic accounting, clinic check-in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology
- 6 months of customer service experience and 6 months of telephone customer service experience preferred
- Ability to communicate effectively in English (verbal/written)
INTEGRIS Health is the state's largest Oklahoma-owned health system, with hospitals, rehabilitation centers, physician clinics, mental health facilities, and home health agencies throughout much of the state. Our mission is to partner with people to live healthier lives.
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