Patient Services Representative

2 weeks ago


Edmond, Oklahoma, United States INTEGRIS Health Full time
Job Summary

INTEGRIS Health is seeking a highly skilled Patient Services Representative to join our team in Northwest Oklahoma City, OK. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities
  • Answer telephones and respond to patient inquiries in a timely and professional manner
  • Collect payments for copays and deductibles, and make financial arrangements for patients
  • Perform check-in and check-out duties accurately and efficiently
  • Make appointments for visits and inform clinical employees or providers of emergencies
  • Verify insurance eligibility and benefits, and record information in the medical record
  • Complete referrals to specialty providers, home health, and other services as needed
  • Enter patient demographics into the practice management system
  • Take clear and concise messages from pharmacies, physicians, and hospital personnel, and direct them to the appropriate clinical employee or provider
Requirements
  • 1 year of clerical experience preferred
  • Experience in cashier procedures, basic accounting, clinic check-in/out procedures, basic health insurance, HMO, PPO, and medical terminology
  • 6 months of customer service experience and 6 months of telephone customer service experience preferred
  • Ability to communicate effectively in English (verbal and written)
What We Offer

INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer. We offer a competitive salary and benefits package, including front-loaded PTO, 100% INTEGRIS Health paid short-term disability, increased retirement match, and paid family leave. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.



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